reservations supervisor - hotel

Work setting

• Hotel, motel, resort

Responsibilities

Tasks

• Perform same duties as workers supervised
• Assist clients/guests with special needs
• Co-ordinate, assign and review work
• Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and repair work
• Establish work schedules and procedures and co-ordinate activities with other work units or departments
• Requisition materials and supplies
• Resolve work-related problems and prepare and submit progress and other reports

Additional information

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Large workload
• Standing for extended periods
• Work under pressure
• Repetitive tasks
• Combination of sitting, standing, walking

Personal suitability

• Client focus
• Efficient interpersonal skills
• Organized
• Team player
• Reliability