reservations supervisor - hotel

Work setting

• Urban area
• Hotel, motel, resort

Responsibilities

Tasks

• Perform same duties as workers supervised
• Assist clients/guests with special needs
• Co-ordinate, assign and review work
• Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and repair work
• Establish work schedules and procedures and co-ordinate activities with other work units or departments
• Hire and train staff in job duties, safety procedures and company policies
• Requisition materials and supplies
• Resolve work-related problems and prepare and submit progress and other reports
• Negotiate with clients for the use of facilities
• Participate in promotional activities

Supervision

• 5-10 people

Experience and specialization

Sales experience

• Hotel and convention services

Additional information

Security and safety

• Criminal record check

Personal suitability

• Excellent oral communication
• Initiative
• Interpersonal awareness
• Judgement
• Organized
• Team player