Reservations Supervisor

Responsibilities

Tasks

• Assist clients/guests with special needs
• Co-ordinate, assign and review work
• Establish work schedules and procedures and co-ordinate activities with other work units or departments
• Hire and train staff in job duties, safety procedures and company policies
• Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
• Resolve work-related problems and prepare and submit progress and other reports

Supervision

• Staff in various areas of responsibility

Additional information

Personal suitability

• Client focus
• Organized