Residence General Manager

Join the Stonemont Family – Where Passion Meets Purpose!

Stonemont Retirement Lifestyle is more than just a place to work; it's a place where you can truly make a difference. With a deep and proud history of providing exceptional services and support to communities of seniors, we are a beacon of warmth, compassion, and excellence in the retirement living sector. Our newly constructed facilities are designed not just for living but for thriving, offering our residents a fulfilling and engaging lifestyle that respects their independence.

We are currently seeking a dynamic and passionate individual to lead our Lunenburg team as the Residence General Manager. This is a rare opportunity to join a forward-thinking organization where your leadership can enhance the lives of our residents, inspire our staff, and contribute to the ongoing success of Stonemont Retirement Lifestyle. If you are a visionary leader with a heart for senior care and a drive to excel in a rewarding environment, we invite you to apply and help shape the future of senior living with us.

We're searching for someone who embodies our ideal candidate profile, with core competencies rooted in leadership excellence, adaptability, operational management, and financial oversight. If you feel you are a close match to this profile, we want to connect with you!

Core Competencies:

• Leadership Excellence: Demonstrated capability to inspire, engage, and lead a team towards achieving excellence in service delivery and operational efficiency.
• Adaptive: Exceptional ability to adapt to changing environments and resident needs, while continuously seeking ways to improve service quality and operational efficiency.
• Operational Management: Extensive experience in managing complex operations within a senior living context. This includes a deep understanding of coordinating room services, wellness monitoring, restaurant services, maintenance, and recreational activities to ensure a high-quality living experience for residents.
• Financial Oversight: Proven track record in budgeting, financial forecasting, and resource management
• Communication Proficiency: Exceptional ability to communicate clearly and effectively with diverse audiences, including staff, residents, family members, and external partners.

Technical Skills and Knowledge:

• Industry Regulations and Best Practices: Comprehensive knowledge of the regulatory environment surrounding senior living facilities, ensuring compliance with health and safety standards, labor laws, and privacy regulations.
• Facility Management Expertise: An understanding of the maintenance and operations of a similar facility, ensuring all services are delivered efficiently and meet the highest standards of quality and safety.
• Quality Control: A dedication to maintaining and enhancing high standards of care and service, with a focus on quality assurance processes to monitor and improve resident satisfaction.
• Technology Integration: Proficiency in leveraging technology to improve operational efficiency, enhance communication, and enrich the living experience for residents.

Personal Qualities:

• Compassion and Empathy: A deep understanding of and empathy for the challenges and needs of seniors, reflecting in a caring, patient, and respectful approach to service delivery.
• Resilience: Ability to navigate change and overcome challenges with a positive attitude, demonstrating resilience in the face of adversity and flexibility in adapting to new situations.
• Ethical Integrity: A strong ethical foundation, ensuring all decisions and actions are guided by principles of honesty, transparency, and respect for individuals’ rights and dignity.
• Inclusive Leadership: An inclusive approach to leadership that values diversity and fosters a culture of respect, collaboration, and belonging among staff and residents.

Education and Training:

• Required Education: A degree or certification in Healthcare Administration, Business Administration, Hospitality Management, a related field, or relevant previous experience.
• Professional Development: Ongoing commitment to professional growth, evidenced by certifications or continued education in senior living management, healthcare administration, leadership, and/or other related areas.

Experience:

• Senior Living Management Experience: At least 5 years of progressive leadership experience in a senior living community, demonstrating a successful track record in improving operational efficiency, resident satisfaction, and financial performance.
• Team Leadership and Development: Experience in managing, mentoring, and developing a diverse team, including assistant managers, in a way that fosters a positive work environment and promotes professional growth.
• Operational Excellence: A history of achieving excellence in facility management, including implementing innovative services, enhancing the quality of life for residents, and ensuring the smooth operation of all facility services.

Job Types: Full-time, Permanent

Salary: $90,000.00-$115,000.00 per year

Benefits:

• Dental care
• Disability insurance
• Extended health care
• Life insurance
• On-site gym
• On-site parking
• Paid time off
• RRSP match
• Vision care

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Work Location: In person