Residential Manager - 35 Hours / Week

Location:
Integra Support Services is a dynamic and expanding social service agency on Vancouver Island. We offer a broad range of services, supports and opportunities to adults and children who live with diverse abilities and intellectual challenges. Our focus is person specific and centred. We offer training, comprehensive orientation, internal agency opportunities for advancement and personal growth. We believe our commitment to an upward movement in attaining the highest quality of life for those we serve drives our goal to attract committed, empathetic, emotionally intelligent and responsible adults, who want to contribute to good lives in welcoming communities. We offer a superb extended health benefits and pension plan.

Job Summary
As a Program Manager, you will work in a demanding, stimulating and immensely rewarding environment. The Program Manager will work with the Director and Coordinators to oversee and support holistic care of the adults we support. The contributions we make impacts people and changes lives daily. This position offers diversity and excellent opportunities for professional and personal growth. The position reports to the CEO and is responsible for supporting and working collaboratively with a team of Coordinators in the provision of services specific to shared living programs. The incumbent builds meaningful partnerships with leadership at various levels within the company, builds collaborative relationships with families, and nurtures relationships with people with diverse backgrounds and values. In addition, the Program Managers works closely with the Director and other members of the Leadership team to ensure services and administrative standards are efficient and effective, and support agency and accreditation mandates.

Qualifications ·
-Post-Secondary school certificate, diploma or degree in Human Services, or a combination of demonstrated experience and education in a related field.
-A 3-year commitment to the position is required
-Working knowledge of a holistic model of care to adults and children who live with diverse abilities or intellectual challenges
-Medical certificate confirming physical, mental and emotional suitability necessary for position
-2+ years management or supervision experience
-Current First Aid Certification
-Must hold a valid Class 4 Driver’s Licence
-Use of personal vehicle required (and willing to obtain $3million liability insurance coverage annually)
-Proficient in MS office products, including Word, Excel and Outlook
-Criminal Records Review Program Clearance
-Strong work ethic ability to maintain confidentiality
-Experience training, coaching and mentoring employees or contractors -Experience with budget administration and meeting department payroll requirements -Experience with health and safety compliance -Experience with accreditation, quality assurance and monitoring -Skilled problem-solver with the ability to identify and resolve complex and sensitive issues with a variety of stakeholders -Demonstrated ability to navigate competing priorities, and assess, treat, observe, and record changing conditions -Demonstrated ability to set priorities, manage multiple responsibilities, and meet timelines -Demonstrated ability to build and maintain a strong team with diverse backgrounds -Demonstrated ability to interact effectively with individuals living with developmental disabilities -Ability to provide guidance and direction and maintain confidentiality -Ability to represent the agency in a professional capacity as needed -Ability to promote agency's mandate "Your Story. Your Choice. Our Commitment"

Responsibilities
As set out in Job Description
*Salary will be determined based on relevant training and experience

Job Type: Full-time

Salary: $34.00 per hour

Schedule:

• Day shift
• Monday to Friday

Work Location: In person