*The nature of the position requires collaboration and close communication between the different departments of the company and the President.
Description of main tasks and responsibilities:
- Collaborate with the President in the development of a strategic plan which aims to reduce operating costs, maximize revenue per mile, increase sales and ensure follow-up ;
- Participate in the development of strategic corridors;
- Participate in various development projects for current and future customers;
- Make submissions for the needs of clients and brokers ;
- Establish partnership relationships with customers by offering them the best quality/price ratio and meeting their specific needs;
- Develop alliances with other carriers and contacts with brokers ;
- Develop brokerage, related services and carry out internal monitoring ;
- Ensure perfect coordination between the dispatch team and road personnel ;
- Negotiate the purchase of travel (link) according to the needs of daily operations ;
- Monitor and effectively resolve problems related to operational planning ;
- Optimize operations during the day and manage changes in assignments ;
- Ensure full customer satisfaction;