Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
5 years or more
Work setting
- Restaurant
- Fast food outlet or concession
Responsibilities
Tasks
- Plan, organize, direct, control and evaluate daily operations
- Determine type of services to be offered and implement operational procedures
- Conduct performance reviews
- Organize and maintain inventory
- Monitor revenues and modify procedures and prices
- Ensure health and safety regulations are followed
- Set staff work schedules and monitor staff performance
- Address customers' complaints or concerns
- Provide customer service
- Recruit, train and supervise staff
- Train staff in job duties, sanitation and safety procedures
- Supervise and co-ordinate activities of staff who prepare and portion food
- Prepare and submit reports
- Prepare budget and cost estimates
- Maintain records of stock, repairs, sales and wastage
- Establish methods to meet work schedules
- Establish work schedules
- Ensure food service and quality control
- Hire food service staff
Additional information
Security and safety
- Criminal record check
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Combination of sitting, standing, walking
- Standing for extended periods
- Walking
- Bending, crouching, kneeling
Personal suitability
- Accurate
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player