ReStore / Warehouse Associate

Interested in a position that has a real impact on your community?

At Habitat for Humanity we believe that everyone deserves a safe and decent place to live.

People all over the world partner with Habitat for Humanity to build or improve a place they can call home. With our help, Habitat for Humanity homeowners achieve strength, stability, and the self-reliance they need to build a better life for themselves and their families. Proudly owned and operated by Habitat for Humanity Prince Edward-Hastings, the Belleville ReStore plays an integral part in our mission, bringing financial support for our work and offering a unique opportunity for people across our communities to experience and interact with us.

Job description

Title: ReStore Associate

Reports to: General Manager Retail Operations or designate.

Position Summary:
The ReStore Associate is the front line and public face of the Habitat for the Humanity ReStore. You project professionalism and welcome to customers and the community – both in person and by phone. Your contribution to the customer experience begins with the receipt of donations, and continues through testing, processing and pricing of goods, to merchandising and sales. Your day will be a continuous bustle of physical activity, marked by frequent interruptions and shifting priorities, all aimed at appreciating our donors, satisfying our customers and allowing the Habitat for Humanity ReStore to be a major contributor to Habitat for Humanity’s mission to provide affordable homeownership for hard-working families.

Principal Responsibilities and Duties:
The incumbent participates in day- to-day operations of the ReStore in accordance with established policies, procedures and practices.

Customer Experience

• Provide positive, professional interactions with customers – in person and on the phone – at all times
• Maintain a high standard for cleanliness, neatness, functionality, and overall presentation of the facility
• Ensure product is displayed and merchandised for optimum exposure and salability
• Ensure displays are updated regularly and kept current
• Generate sales and identify and capitalize on upselling opportunities
• Process daily point-of-sale (cash register or POS) transactions, including cash and credit card transactions
• Implement policies and procedures as specified by the General Manager, Retail Operations or delegate
• Undertake other related duties as identified by the General Manager, Retail Operations or delegate

Skills:

• Ability to work within a team and independently
• Ability to effectively communicate with customers, other staff members and volunteers (both verbally and in writing)
• Uses initiative with positive attitude and has a willingness to learn
• Proficiency in Microsoft Office
• Ability to lift up to 50 pounds and spend the day on your feet in a busy retail environment
• Adaptability to changing priorities

Experience / Education:

• Minimum of 1 year experience in a retail environment an asset

Other:

• Criminal Background Check required

At Habitat for Humanity Restores, we value diversity and inclusiveness. You will have opportunity to work with a group of staff and volunteers united by a common mission.

And we help change lives. For more information about our organization visit www.habitatpeh.org

If you are interested in a volunteer position, please visit the link below and fill out the online form.

https://habitatpeh.org/volunteer/

Job Types: Full-time, Part-time, Permanent

Salary: From $17.00 per hour

Benefits:

• Casual dress
• On-site parking
• Store discount

Flexible Language Requirement:

• French not required

Schedule:

• 4 hour shift
• 8 hour shift
• Monday to Friday
• Overtime
• Weekends as needed

Experience:

• Customer service: 1 year (required)
• Retail sales: 1 year (preferred)

Work Location: In person

Expected start date: 2024-02-26