Retail Managers & Retail Sales Associates - With / Without Accommodation

Beach Chik & Island Time is a branded "Surf Shop" located in Osoyoos, B.C. and Sicamous, BC. We are currently in the process of hiring Retail Managers and Sales Associates for both locations.

Responsibilities

• Greet and direct customers
• Unload delivery truck, receive, open, and unpack merchandise and label merchandise with security tags within efficiency timeline goals
• Share your knowledge and skills with your colleagues, offering to help where needed to build a positive working environment
• Follow all procedures and routines regarding safety, security, and administrative processes in all areas of the store
• Keep clientele informed by notifying them of preferred customer sales and future merchandise of potential interest
• Manages financial transactions.
• Processes payments by totalling purchases, processing checks, cash, and store or other credit and debit cards.
• Alerts management of potential security issues.
• Assists with inventory, including receiving and stocking merchandise.
• Support in the maintenance of a neat and tidy sales floor to ensure a positive shopping experience inclusive of folding, hanging, displaying and merchandising garments per BCIT guidelines to maximize selling opportunities
• General housekeeping
• Provide accurate information (e.g. product features, pricing and after-sales services)
• Answer customers’ questions about specific products/services
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Ensure racks are fully stocked
• Manage returns of merchandise
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Provide customer feedback to the Store Manager
• Stay up-to-date with new products/services
• Serves customers by helping them select products.
• Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.
• Greets and receives customers in a welcoming manner.
• Responds to customers’ questions.
• Directs customers by escorting them to racks and counters.
• Provides outstanding customer service.
• Documents sales by creating or updating customer profile records.
• Manages financial transactions.
• Processes payments by totalling purchases, processing checks, cash, and store or other credit and debit cards.
• Alerts management of potential security issues.
• Assists with inventory, including receiving and stocking merchandise.
• Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.

Requirements

• Proven work experience as a Retail Sales Representative, Sales Associate or similar role
• Understanding of the Retail Sales process
• Familiarity with consumer behavior principles
• Knowledge of inventory stocking procedures
• Track record of achieving sales quotas
• Excellent communication skills, capable of building trusting relationships
• Ability to perform in fast-paced environments
• You have the ability to lift in excess of 20 lbs
• Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (totes, clothing, mannequins etc.) for a short distance
• Willing and able to climb a latter and use a step stool
• Inclusive, positive, creative and willing to learn on the job
• A multi-tasker who enjoys working in a fast paced environment
• Flexibility to work various shifts
• Listening
• Excellent customer service
• Meeting sales goals
• Selling to customer needs
• Product knowledge
• People skills
• Energy level
• Dependability
• General math skills
• Verbal communication
• Job knowledge
• Works well with others
• Can take direction from team leaders

Job Types: Full-time, Part-time, Permanent, Seasonal
Contract length: 6 months

Salary: $18.00-$22.00 per hour

Expected hours: 40 per week

Benefits:

• Casual dress
• Dental care
• Extended health care
• Store discount

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Every Weekend
• Weekends as needed

Supplemental pay types:

• Bonus pay

Work Location: In person

Expected start date: 2024-05-01