Retail Sales Associate - (Part-Time)

Mac Outpost is Southwestern Ontario’s leading Authorized Apple Specialist.

We have been in business for over 30 years. We cater to Mac, iPad, iPhone & Apple Watch users of all kinds from home users to audio and video specialists to large corporate clients. Recent changes require us to add to our Retail Sales / customer service staff.

Job Description:

• Retail / Floor Sales
• Apple Mac, iPad, iPhone, Apple Watch and accessory Retail Sales
• outgoing calling to current and potential clients for sales & service purposes
• merchandising
• face to face and telephone interaction with clients
• service intake
• sales of appropriate service related items
• some office / admin assistance including shipping, receiving, merchandising, organizing, cleaning, etc. as deemed necessary

Qualifications:

• The successful candidate will have:
• SALES EXPERIENCE with a proven track record of success
• a high level of enthusiasm and ability to work with a team
• a basic understanding of the Mac and iOS operating systems
• a basic level of knowledge regarding products sold by Apple Inc. as well as peripherals made by other manufacturers for use with Apple products
• excellent verbal skills
• excellent customer service skills and diplomatic, empathetic personality
• excellent multitasking skills including the ability to handle multiple customers, phone calls and the ability to work under pressure
• the ability to take direction and implement company policy
• the ability to quickly learn the product knowledge necessary for the job

Knowledge in the following is a plus:

• Operating Systems:
• Mac OS
• iOS
• Software:
• Pages, Numbers
• Mail
• Safari
• MS Office
• Other
• Hardware:
• Apple desktops, laptops
• iPods, iPads, iPhones, Apple Watch
• Compatible hard drives, scanners, printers, other

Employment references with current contact information will be required.

NOTE:

THE ABOVE ARE GENERAL AND MAINLY MINIMUM REQUIREMENTS EXCEPT WHERE NOTED. RESUMES FROM MORE EXPERIENCED CANDIDATES ARE WELCOME.

COMPENSATION WILL BE A COMBINATION OF HOURLY WAGE + TARGETED SPIFFS.

ONLY QUALIFIED CANDIDATES WILL BE CONTACTED FOR INTERVIEWS

Job Type: Part-time

Salary: $16.55-$18.00 per hour

Day range:

• Every Weekend
• Monday to Friday
• Weekends as needed

Shift:

• 4 hour shift
• 8 hour shift

Experience:

• customer service: 1 year (preferred)
• sales: 2 years (required)

Work Location: In person