Retail Sales Associate (Part-Time)

Retail Beverage Specialist Job Description

ECS Coffee has been an award winning Family Owned Canadian business since 1997.
Our team is built with taking care of our people first, has low turnover and most of our staff have been with us for a minimum of 5 years, we even still employ our first employee. Our focus is not just coffee, but bringing an exciting experience to our customers, one that is unmatched in retail in our industry. We Know Coffee. We Deliver
Coffee Experiences.

ECS is looking for Retail Beverage Specialists to assist our team in delivering exceptional customer service in our new location opening this fall.
Our Beverage Specialists are an integral part of everything we do at ECS Coffee. They bring energy and passion to the ECS Customer Experience and our business.

Sales and Customer Service
Responsibilities:

• Ensure customer service expectations are met in the store.
• Work with team to engage with and learn product knowledge
• Demonstrate exceptional behaviors and standards for customer service
• Work to build an engaged clientele for your location through collection of phone and email information.
• Through communication tools, be aware of Company Objectives and work to exceed performance in these areas.
• Train for and maintain policies and procedures.
• Demonstrate a positive, professional and enthusiastic approach at work
• Participating in daily store meetings.

Merchandising and Inventory

• Ensure that Merchandising and housekeeping standards are adhered to at all times.
• Participate in inventory management with regards to needs of the business

Qualifications

• Basic knowledge of computers and POS systems
• Ability to Lift and work on feet for 8-9-hour periods if needed.

Successful candidates will be asked to start work in early September with training on site in our Burlington store for 3 weeks ahead of moving to Etobicoke location.
Transportation assistance can be made available.

Job Types: Part-time, Permanent

Salary: From $17.00 per hour

Expected hours: 8 – 20 per week

Benefits:

• On-site parking
• Store discount

Day range:

• Monday to Friday
• Weekends as needed

Flexible Language Requirement:

• French not required

Shift:

• 4 hour shift
• 8 hour shift
• Day shift

Work setting:

• Specialty store

Ability to commute/relocate:

• Etobicoke, ON M8Z 2E4: reliably commute or plan to relocate before starting work (required)

Experience:

• Customer service: 1 year (preferred)

Work Location: In person

Application deadline: 2024-04-10