Retail Sales Supervisor

About The UPS Store

The UPS Store has been a leader in business services across Canada for many years. With a network of over 370 locations nationwide, we offer a comprehensive range of amenities, including digital printing and shipping solutions. Our focus is on delivering convenient, value-added services to individual consumers as well as small businesses. As part of our ongoing expansion, The UPS Store 341 is actively seeking an experienced and dynamic individual to fill the role of Document and Printing Services Supervisor.

Document and Printing Services Supervisor

As the Document and Printing Services Supervisor, you hold a pivotal role in sustaining the operational excellence of our printing department while upholding the premium quality standards that The UPS Store is renowned for. Tasked with directing the day-to-day functions of the printing and document services unit, your leadership will extend from staff management to quality assurance. Your specific responsibilities will encompass:

• Managing the day-to-day workflow of the printing and document services department to ensure optimal productivity
• Implementing and maintaining rigorous quality control protocols for all print output
• Supervising, training, and evaluating the print department staff to promote a high-performing team
• Administering inventory management, including supply ordering and stock level monitoring
• Engaging with customers to accurately assess their printing requirements and recommend tailored solutions
• Collaborating with the franchise operator on strategic planning initiatives and business growth opportunities

Qualifications

• Minimum 2 years of experience in a similar role
• Proficient in the use of digital printing equipment and software
• Strong customer service skills
• Ability to manage a team effectively
• Excellent communication skills, both written and verbal

Compensation & Hours

• $22.00 / Hour
• 35-40 hours per week

Start Date: Immediate

Job Types: Full-time, Permanent

Salary: $27.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• Dental care
• Paid time off
• Tuition reimbursement

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• Secondary School (preferred)

Experience:

• Microsoft Office: 1 year (preferred)
• Retail management: 1 year (preferred)

Language:

• French (preferred)

Licence/Certification:

• Driving Licence (preferred)

Ability to Commute:

• Oshawa, ON L1J 2K9 (preferred)

Ability to Relocate:

• Oshawa, ON L1J 2K9: Relocate before starting work (preferred)

Work Location: In person