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SalaryFarm Store Customer Service Representative/Retail Clerk
Fraser Valley Specialty Poultry – Yarrow, B.C.
Fraser Valley Specialty Poultry, a family-owned provider of specialty poultry, has an opening for Customer Service Representative/Retail Clerk out of our Yarrow location.
Fraser Valley Specialty Poultry is looking for someone who is high-energy, motivated, and enjoys being customer facing. If you are interested in a diverse, caring, and fun place to work then apply here!
What we offer:
- Extended Health Benefits (Including, but not Limited to Chiropractors, Massage Therapy), Routine eye exam coverage, Dental, Life & Dependent Life insurance, Employee Assistance Program, Travel Insurance, Long Term Disability, and an annual Health/Lifestyle Spending Account).
- Paid orientation
- 20% discount at our Retail Store
- Be a part of a growing company and strong team
- Opportunities for advancement and professional development in a business that promotes from within
- 2 paid coffee breaks
- Paid transportation during adverse weather conditions
- Scheduled staff team building events throughout the year
- Lunch items available at our Retail Store
- “Tab” system at our onsite Retail Store for full-time employees
What you bring:
- Ability to work overtime when required
- Must have the ability to communicate effectively in English
- Ability to lift 30lbs
Position Responsibilities:
- Provide excellent customer service to customers and fellow team members
- Handle customer service inquiries and provide a positive customer experience
- Offer exceptional customer service and be aware of customer needs
- Ensure store is well stocked and presented in a clean and orderly fashion
- Ensure a clean, safe and sanitary environment
- Process cash register payments by cash, credit card, gift card and debit
- Maintain a thorough knowledge of all products offered in the Farm Store
- Prepare lunch menu items adhering to recipes created and provided
- Correctly and diligently fill out all Farm Store and kitchen related documents – par level sheets, prep sheets, log book, checklists, SOP’s etc.
- Always adhere to Food Safety principles – temperature standards, FIFO, storage methods etc.
- Alert the Retail Store Supervisor when challenges arise with customers, equipment failures, and product shortages
- Assist in the success of the Farm Store and be an integral part of building happy and loyal customers
Relevant Experience: Any sort of food processing experience, forklift ticket, air ticket, WHMIS, food safe and first aid are all assets to this position but not required.
FVSP employs a wide range of people from different backgrounds, cultures, and walks of life. We deeply value diversity, equity, and inclusion. Join us and become part of our growing family!
Visit our website at http://www.fvsp.ca
Check out our video https://www.youtube.com/watch?v=wYwtEAKCNMQ
