Return to Work Specialist

About Us

St.Amant supports over 2,200 people in Manitoba with developmental disabilities, autism and acquired brain injury. We are a not-for-profit organization that offers a wide range of supports for adults, children and their families. Our over 2,000 staff follow a person centered approach and adapt to the needs of each person and each family. St.Amant is guided by its core values of Collaboration, Hospitality, Excellence and Respect.

Under the general direction of Manager, Compensation and Benefits (HRS) and as part of the HRS Team, while demonstrating a commitment consistent with Mission, Values and Policies of St.Amant, the RTW/Case Management Specialist is responsible for providing case management and claims services to Employees of St.Amant.

Duties include directing all workplace activities associated with case/disability management: acting as a liaison with all stakeholders; being a supporter for ill/injured employees; and acting as a catalyst for reintegrating employees back into the workplace.

This position works with Management, Unions, and Human Resource Services and third party administrators/external health care providers on case management issues.

Qualifications

• University degree in a related field, such as nursing, occupational therapy, social work, physiotherapy
• Additional training/certification in disability case management (or general case management), occupational health or disability management
• Certified Disability Management Professional (CDMP) or Certified Return to Work Coordinator (CRTWC) designation preferred
• Minimum of three years' experience providing disability management services, preferably in an employer based program
• A good knowledge of employer based benefits and disability programs, policies, procedures and principles
• Knowledge of vocational rehabilitation process
• Demonstrated knowledge of provincial legislation concerning employees with disabilities, and privacy legislation
• Working knowledge of Workers Compensation processes, Health & Safety Act, interpretation of collective agreements and general human resources policies, principles, practices and legislation
• Demonstrated familiarity with medical terminology, assessment and early Return to Work principles
• Demonstrated knowledge third party disability insurance plans
• Knowledge and experience with Human Resources principles and legislation (i.e. Employment Standards, Labor Relations Act. Personal Health Information Act - PHIA and Protection of Privacy Act (FIPPA).

Duties and Responsibilities

• Educates stakeholders about the disability management program, parameters and procedures
• Conducts an initial assessment of the worker and the employment situation to provide and obtain information in regards to injury, illness and disability
• Liaises (when required) with Occupational Health Services Consultant and Physician for ongoing management and review of injured/ill employees
• Obtains information from healthcare providers and third party insurers to determine fitness for duties, suitability for work re-entry, functional limitations and prognosis and pursues active clarification of unclear medical information in collaboration with OHS Consultant/Nurses/Physician
• Facilitates and coordinates early Return to Work, and monitors employee's progress on an ongoing basis during Return to Work
• Schedules Return to Work/accommodation meetings
• Guides management on their responsibility regarding the duty to accommodate
• Maintains case/disability management files and ensures timely documentation and recording of all relevant information on the disability management claim file

Working Conditions:

• Considerable multi-tasking, extreme attention to detail required, and pressure to meet deadlines.
• Working hours can be irregular and extended due to meeting schedules and special events.
• High paced and deadline-driven.
• High level of responsibility for accuracy of work.
• Work efficiently with distractions and frequent interruptions.
• Working collaboratively and cross-departmentally.

The above information is intended to describe the general nature of this position and is not considered to be a complete statement of duties and responsibilities. Additional duties and responsibilities may be assigned provided they are consistent with the qualifications identified and fall within the parameters of this role.

St.Amant is a bilingual organization. Proficiency in both official languages (French/English) would be considered an asset.

As a condition of employment, successful candidates will be required to provide a satisfactory Criminal Record Check with Vulnerable Sector Screening, Adult Abuse Registry Check, Child Abuse Registry Check and Prior Contact Check.

As a Condition of Employment, new hires must complete a series of Occupational Health checks. This includes the requirement to confirm immunization or immunity of specific communicable diseases. Successful applicants will also be required to provide proof of COVID-19 vaccination prior to start date.

St.Amant supports equitable employment practices and promotes an inclusive workforce representative of the people we support including diverse abilities, backgrounds, cultures, and identities. Applicants can request reasonable accommodations in all aspects of the selection and hiring process.