Sales Associate

Retail Sales Associate Job Summary

We are seeking an energetic, dependable retail Sales Associate to join our growing team. You will directly assist customers, process transactions, help merchandise the sales floor, and play a vital role in making our retail experience a positive one. Top-notch customer service skills are a must, as is the ability to learn product knowledge quickly and thrive in a fast-paced environment.

Retail Sales Associate Duties and Responsibilities

• Welcome and greet customers as they enter the store
• Offer help and provide direct assistance to customers
• Provide in-depth product knowledge, including features, benefits, and overall value
• Answer customer questions and concerns
• Attend to unique and individual shopping needs of each customer
• Upsell when appropriate; promote current sales, promotions, coupon deals, etc.
• Explain store-member benefits and encourage customers to sign up
• Process purchases, returns, and exchanges
• Handle customer complaints in a calm and professional manner
• Report anything unusual or any major incidents to management
• Help organize back stock and perform inventory counts
• Process newly received shipments
• Organize and replenish front stock and help merchandise store
• Maintain a clean and tidy work and retail space
• Be enthusiastic and informative about all products
• Help create a positive environment for customers to shop and buy
• Take direction from and report to assigned supervisor
• Work as a team to achieve sales goals

Retail Sales Associate Requirements and Qualifications

• Previous retail, sales and/or hospitality experience a major plus
• Computer literate; familiarity using POS systems
• Extremely personable, positive, and approachable
• Fantastic customer service skills
• Comfortable standing for long periods of time; can lift up to 20 pounds
• Able to work various shifts, including weekends and holidays

Must be +19 with valid driver license

Job Type: Part-time

Salary: $14.00-$16.00 per hour

Expected hours: 20 per week

Benefits:

• On-site parking
• Store discount

Day range:

• Every Weekend
• Holidays
• Weekends as needed

Flexible Language Requirement:

• French not required

Shift:

• 10 hour shift

Work setting:

• Specialty store

Application question(s):

• Are you +19 years of age ?
• Do you have your own transportation ?

Experience:

• Customer service: 1 year (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person