Sales Associate - Polo Park

The main objective of the Olsen Stylist position is to combine a true passion for fashion with a genuine love of exceptional customer service. The goal is to build strong relationships with customers creating loyalty to the Olsen Brand.

Core Responsibilities:

• Sell productively while meeting or exceeding the minimum sales per hour goal set as per company policy.
• Achieving company goals for UPT and ASPT.
• Converting returns, offers and other promotions into larger sales
• Display a “customer comes first” attitude at all times.
• Build and maintain customer loyalty by sharing information regarding VIP and Exklusiv programs (following up with personalized phone calls as required), and achieving customer capture goals.
• Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale

· Greet and acknowledge clients with a friendly and engaging attitude.

• Assess clients’ needs by listening to their cues and recommending products that fit their personal style.
• Educate clients on product knowledge (fit, styling, trends and fabrication).
• Work collectively as a team to create a shopping experience that exceeds the client’s expectation as outlined in the Olsen Selling program.

Qualifications

• Previous experience in a fashion retail or customer service related environment. (Wardrobe and clientele experience is a plus)
• Proven track record in achieving sales quotas
• Excellent verbal communication skills.
• Demonstrate a passion for customer service.
• Ability to multi-task in a fast-paced environment.
• Ability to work a flexible schedule including holidays, nights, and weekends

Job Types: Part-time, Permanent

Experience:

• customer service: 3 years (preferred)

Work Location: In person