Sales Supervisor - Retail

Work setting

• Retail business

Responsibilities

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Conduct performance reviews
• Order supplies and maintain inventory
• Inspect sites or facilities to ensure safety and cleanliness standards
• Conduct training sessions
• Provide customer service
• Train staff/workers in job duties, safety procedures and company policies
• Assist in display of merchandise

Supervision

• 3-4 people
• Retail salespersons and sales clerks