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Form of work
SalaryWe are currently looking for enthusiastic, energetic, and organized coordinators, who love to create an excellent customer experience for our clients. The Salon Coordinator will have a variety of front desk responsibilities including answering inquiries, setting appointments, etc. As well as on the Floor Responsibilities, ensuring customer satisfaction and improving SALES. To support and Grow the salon business and our service providers business by offering opportunities to our Guests.
Equal parts CUSTOMER CARE/ SALES
RESPONSIBILITIES:
Team Sales and productivity are the Forefront
Pre-booking and Retailing
Suggestion of other services and monthly promotions
Leading a dynamic Team of service providers, while delivering 100% costumer satisfaction and increasing Sales
Greet and welcome clients as they arrive at the salon
Answer incoming calls & confirm appointments
Ensure reception area is tidy and presentable
Provide basic and accurate information in-person and via phone
Recommend products based on individual client needs
Occasionally receive, sort and organize products
Perform other clerical receptionist duties such as filing, photocopying transcribing and faxing
Additional duties as required
Qualifications:
Must Have previous SALES/CUSTOMER SERVICE experience
Must be Enthusiastic and Passionate for the industry
Professional and eager to learn
Friendly and display great customer service
Must be able to adapt to a fast-paced environment
Familiarity with Milano Systems is an asset
Job Types: Full-time, Permanent
Salary: From $17.00 per hour
Shift:
- 8 hour shift
Work Location: In person
