Seasonal Adventures & Attractions Attendant

Branch: Guest Operations
Rate of Pay: $16.55
Duration: March 1, 2024 to September 2, 2024

Looking for a career with a dynamic organization that is committed to protecting wildlife? We are interested in dedicated individuals who are positive, enthusiastic and passionate about connecting people, animals, and conservation science to fight extinction. Your Toronto Zoo makes animal well-being a priority in all operations and shows respect for all wildlife.

Basic Function: We are looking for friendly, outgoing, and energetic people who enjoy interacting with guests and providing fun and exciting experiences in the safest manner possible. As an Adventure & Attractions Attendant, our guests will appreciate your exceptional service standards, encouraging attitude, and attention to safety while you operate the various rides at The Toronto Zoo. Join the Guest Operations team as an Adventure and Attractions Attendant and contribute to the guest’s enjoyment while receiving excellent training and experience. Combine your positive outgoing attitude with our stimulating work environment to create a winning team for the Zoo’s 2023 season! Don’t miss your chance to work in an environment that offers excitement, training, and opportunity!

Responsibilities:

• Provide compelling, entertaining, and safe experiences on the various rides and attractions at the Toronto Zoo including the Conservation Carousel, Tundra Air, Gorilla Ropes Climb and the rentals/Accessibility hub.
• Operate the rides at the Toronto Zoo following all safety standards and complete daily safety checks.
• Clearly communicate policies and procedures to guests enjoying the rides and attractions.
• Be safety-minded, courteous, and able to demonstrate an appreciation for the importance of guest service.
• Be a team player with a positive attitude.
• Other duties related to the Guest Operations branch.

Qualifications:

• Outgoing and friendly personality and attitude.
• Detail oriented, organized and focused on safety.
• Strong customer service skills.
• Good written/oral communication skills.
• Good interpersonal skills, able to work well with others in a team environment.
• Must be physically capable of performing the essential duties of the job.
• Full G License in good standing an asset.
• Must be available to work weekends, shifts and holidays.
• Police Reference Check is required (upon offer of employment).

Must be able to work a variety of shifts including days, afternoons, evenings, weekends and holidays, up to and including Labour Day

While we appreciate the interest of all applicants, only those selected for an interview will be contacted. The successful candidate may be required to provide a police reference check and/or driver’s abstract, at their own expense as a condition of employment. Candidates may be required to take a written and/or practical examination relevant to the position.

The Toronto Zoo values the importance of inclusive recruitment practices and strives to create a workplace that reflects and celebrates the rich diversity of our city. Please let us know if you require specific accommodations to be in place before you begin the interview process.

Personal information gathered as a result of this posting is collected under the authority of the City of Toronto Act and By-law No. 5-1998 and will be used to determine eligibility for this job posting. Questions about this collection of personal information should be directed to: Ms. S. Findlay-Thompson, Manager, Human Resources (416) 392-5925.

The Toronto Zoo respects the principles of equity, diversity and inclusion and seeks to model these principles in all that we do. We are committed to fostering an inclusive workforce where all employees feel respected, supported and valued. We strive to create an environment that represents the rich diversity of our guests and our community and encourage applications from all qualified individuals who can contribute to enhancing our commitment to equity, diversity and inclusion. Applications are especially encouraged from racialized persons/persons of colour, Indigenous/Aboriginal People of North America, persons with disabilities, LGBTQ2S+ persons, and women.

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Job Type: Seasonal
Contract length: 6 months

Salary: $16.55 per hour

Work Location: In person