Seasonal Junior Server

DEPARTMENT: Food and Beverage

REPORTS TO: Food and Beverage Supervisor

POSITION: Junior Server

JOB SUMMARY: The responsibility of a Junior Server is to assist in providing professional and friendly food and beverage service to our guests.

ACCOUNTABILITIES: The Junior Server must ensure that guests feel welcome and comfortable;

They must ensure that guests are served in a quick, efficient and courteous manner consistent with hotel procedures

EDUCATION & EXPERIENCE:

· Previous experience as a food and beverage Junior Server/ busser or host in a similar environment

· Responsible beverage certification preferred.

TOOLS & EQUIPMENT:

· Wine opener, computer system, calculator, vacuum, hot plates, coffee and espresso machines, juice machines, credit card reference checking systems.

PHYSICAL REQUIREMENTS:

· Long hours are sometimes required.

· Medium work – Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.

MENTAL REQUIREMENTS:

· Must be able to convey information and ideas clearly.

· Must be able to evaluate and select among alternative courses of action quickly and accurately.

· Must maintain composure and objectivity under pressure.

· Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust, or modify to meet the constraints of the particular need.

· Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.

· Must be able to work with and understand financial information and data, and basic arithmetic functions.

OTHER ABILITIES, SKILLS, KNOWLEDGE:

· Knowledge of sanitation policies required.

DUTIES & FUNCTIONS

ESSENTIAL:

· Approach all encounters with guests and employees in a friendly, service oriented manner.

· Responsible for assisting servers in bussing, resetting, cleaning and maintaining all restaurant activities.

· Efficiently run food and beverage to tables in a timely manner

· Ensure customers are satisfied with their dining experience and report any comments or concerns they have to the Food & Beverage Supervisor/Manager

· Process guest checks in a timely and efficient manner when needed

· Have full knowledge of entire menu, as well as daily specials, desserts, etc..

· Keep an accurate record of all checks and reconcile cash with total sales at the end of shift.

· Maintain regular attendance in compliance with hotel standards, as required by scheduling which will vary according to the needs of the hotel.

· Maintain high standards of personal appearance and grooming, which include wearing the proper business attire and nametag when working.

· Comply at all times with Hotel standards and regulations to encourage safe and efficient hotel operations.

MARGINAL:

· Keep dining area / workstations and In Room Dining workstations clean at all times.

· Clear all trays from guestroom floors and service areas.

· Other duties as required.

Job Types: Fixed term contract, Seasonal
Contract length: 4-6 months

Salary: $15.30 per hour

Benefits:

• Dental care
• Employee assistance program
• Flexible schedule
• On-site parking
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• Day shift
• Evening shift
• Morning shift
• Night shift
• Overtime

Supplemental pay types:

• Overtime pay
• Tips

Work Location: In person