We are North America’s leading security services provider with over 300,000 phenomenal employees. At Allied Universal®, we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. For all full-time positions, we offer medical, dental, and vision coverage, life insurance, employee assistance programs, and more! We also offer company paid uniforms and part-time and flexible schedules!
Allied Universal is seeking Professional Security Guards - Emergency Dispatcher in Scotford, Canada.
Hourly Pay - $26.30
A dispatch position at the Shell Scotford facility offers dedicated services associated with Emergency Response Dispatching. This includes:
QUALIFICATIONS/REQUIREMENTS:
- Receiving emergency calls and obtaining information regarding the emergencies
- Dispatching the appropriate emergency service to the location of the incident
- Transmit necessary information to field personnel via radio or telephone communication systems
- Perform interface functions between Shell and the external agencies during a site-wide emergency.
In addition, the dispatcher will:
- Monitor all CCTV cameras and access control alarms
- Answer routine telephone and radio calls
- Prioritize calls for service and manpower allocation
- Immediately enact the public complaint process upon receipt of a public complaints or concern (i.e. noise complaints)
- Oversees basic operation of security alarm systems
- Perform after hour call-outs for personnel
- Serve as the Emergency contact for Pipelines and Sherwood Marketing Terminal
- Key competencies required for this position are as follows:
- Have knowledge of the standard radio and telephone communications receiving and transmitting equipment
- Possess strong computer skills
- Must be able to work with minimal supervision
- Have the ability to interpret and give both verbal and written instructions
- Possess both excellent verbal and written communication skills
- Have the ability to make sound decisions using all available information
- Demonstrate the ability to appropriately respond to changing circumstances
- Have excellent prioritization skills and be multi-task orientated
- Demonstrate excellent interpersonal skills including communicating effectively
- Analyze situations quickly and make sound decisions in emergency and routine situations
- Work in a fast-paced environment and be able to work under pressure
- Ensure the confidentiality of all records containing personal information
- Possess good hearing and vision (including color vision) appropriate for call-taking/dispatching functions
- Work 12-hour rotating shifts including days, nights weekends and statutory/religious holidays
- Display the ability to work with and interpret facility maps
- Possess strong HSSE leadership skills.
- Demonstrate an excellent attendance record
- Work in a private office with little to no face to face interaction
- Legally entitled to work in Canada.