Senior Application Advisor

Adecco is currently seeking a full-time Senior Application Advisor for an established oil and gas company based in Calgary, AB. As a Senior Application Advisor, you will primarily focus on performing application configuration activities in line with business application configuration standards and best practices. The ideal candidate will exhibit strong leadership and mentoring skills, along with a deep understanding of business-specific processes. If you are seeking an opportunity to make a significant impact in the industry and possess the requisite skills, we encourage you to apply now.

·       Location: Calgary, AB

·       Shifts: Monday to Friday | 40 hours / week

• Job type: Full-time | Contract

Here’s why you should apply:  

• Free access to our Aspire Academy for continuing professional education

• Hires fast, pays weekly 

• Vacation pay paid out on each weekly pay cheque 

• Medical and dental benefits once qualified 

• Free training programs 

Duties and Responsibilities:

• Analyze, configure, and implement specialized application software that satisfies application solution design requirements.

• Identify continuous improvement opportunities and implement improvements that follow IT standards, best practices, and processes.

• Inform Solution Architects and Project Managers on the status of pertinent tasks.

• Collaborate with Application Solution Architects, Portfolio Architects, Senior Business Analysts, Release Coordinator, and other technical resources on the delivery of application functionality.

• Participate in assessments for new requests.

• Participate in tier 3 application support activities including incident management and the assessment and delivery of application upgrades and patches.

• Provide continuity with Application and Infrastructure Management operational groups during service transition.

• Oversight to execution of test plans, debugging and application of subsequent fixes.

• Assist in the design and development of proof of concept and prototype application environments.

• Perform detailed activity task management including task estimates and task progress updates.

• Identify and evaluate risks and participate in mitigation and control activities including system upgrades.

• Carry out testing of disaster recovery aligning to the Business Impact Assessments for applicable applications.

• Sustain acumen of business function(s) systems, processes, capabilities.

• Oversee sub portfolio support (health, service provider escalation, problem owner).

• Support Business Partner, Enterprise Architect and Portfolio Architect on technical strategies.

• Monitor delivery quality of service providers and escalations including incidents, operations meetings, vendor management metrics, aging tickets.

• Support IT control activities (SOX, Cyber, PCI) and support audits.

• Manage system lifecycles (tech currency, license management).

• Assist in IT Asset Management activities including application lifecycle planning, optimization and renewals.

• Oversee delivery of enhancement scope and defect resolution (accountable for: business requirements, product quality assurance, change approval/RFCs).

• Accountable for validation of CMDB and support documentation currency and accuracy.

• Assist in operational demand intake including analysis, shaping, facilitating prioritization and planning.

• Partner with Portfolio Architecture to create and maintain operational roadmaps for relevant, critical applications.

Requirements and Qualifications: 

• Bachelor's degree in computer science, computer engineering or related field required.

• Minimum 3 years of direct experience in application support, application development or application configuration

• Minimum 3 years of experience working with IT in an oil and gas in the Energy Trading and Risk Management (ETRM) domain

• Minimum 3 years of experience in a tier 3 service role and in collaborating with external Application Managed Service providers

• Minimum 3 years of experience supporting critical systems on Linux and Microsoft platforms

• Minimum 3 years of experience supporting trade capture and ETRM systems across Crude Oil, Natural Gas, NGLs, Refined Products, Derivatives such as Allegro, Right Angle, Egistix

• Working knowledge of system development using Java, C# .NET/CORE

• Minimum 3 years of experience supporting systems on Oracle and SQL Server databases

• Prior experience interviewing end-users for insight on functionality, interface, problems, and/or usability issues

• Strong communication, problem-solving, customer service, and negotiation skills.

• Ability to work independently, manage time effectively, and facilitate collaboration.

• Must be legally eligible to work and reside in Canada

Don’t miss out on this Senior Application Advisor job opportunity in Calgary, AB. Apply now and you will hear back from an Adecco Recruiter soon. 
To find out more about Adecco Perks and how it can benefit you as an associate visit our page here: https://www.adecco.ca/en-ca/working-with-a-staffing-agency/adecco-perks/  
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