Senior Business Systems Analyst

Service New Brunswick
Senior Business Systems Analyst
Open Competition
Pay Band 5
2 Year Personal Service Contract
(with potential for a 1-year extension)
Competition 10351 (R85-2023/24-630)
Fredericton

Service New Brunswick (SNB) is seeking a Senior Business Systems Analyst to join the Business Application Services Branch within the Technology Services Division to support the Forest Fire Management Branch of the Department of Natural Resources and Energy Development (DNRED) with the design and implementation of an integrated Wildfire Management solution. This multi-year project will replace and/or integrate with existing business applications and automate existing manual processes.

Who are you?

• You are client-centric and passionate about delivering exceptional service.
• You demonstrate initiative and are adaptable, organized and solution oriented.
• You naturally gravitate towards a systemic view of situations that privileges 'big picture' thinking.
• You are an effective communicator and collaborator.

What will you be doing?

Reporting to the Manager of Business Application Services (DNRED), the Senior Business Systems Analyst will be part of a team that will deliver application services for a suite of business applications used by staff across the province.

Your responsibilities will include but are not limited to:

• Eliciting and clearly documenting business and system requirements by working closely with the Product Owner, subject matter experts and other stakeholders to fully understand the business needs.
• Performing gap analysis of requirements.
• May include working closely with procurement for the development and scoring of one or more request for proposals (RFPs).
• Documenting application processes and procedures, including technical specifications.
• Writing clear and concise user stories.
• Providing recommendations for solutions and participation in solution development- including planning, design, procurement/development, testing and implementation.
• Participation in evaluating and planning software implementation and integration with other systems.
• Working with various stakeholders (business team, application support team, DBAs, software vendors, other jurisdictions, and other development teams) to ensure successful implementation.
• Ensuring that software applications are configured to meet standards and are operating at optimal performance levels.
• Conducting training of super-users on software applications, software delivery frameworks, and/or business processes.
• Finding innovative ways to improve existing processes to make them more efficient or effective.
• Investigation and resolution of issues and conducting root cause analysis.
• Preparing other documentation as required.

What do you need to be successful?

ESSENTIAL QUALIFICATIONS:

• A university degree of four (4) years in Computer Science, Computer Engineering, Business or related discipline and a minimum of four (4) years of related experience.
• Experience developing and documenting business requirements, system design, and system specifications.
• Experience working with large software systems consisting of web interfaces, client-side interfaces, and multiple integration points.
• Experience with SQL Server and/or Oracle databases.

Subject to the response to this competition, an equivalent combination of training and experience may be considered, or the required years of experience may be increased.

Written and spoken competence in English is required.

Applicants must clearly demonstrate the essential qualifications to be given further consideration. Please state your language capability on your application and ensure that preferred language for assessment is clearly identified.

ASSET QUALIFICATIONS: Preference may be given to candidates who demonstrate they have training or experience in one or more of the following areas:

• Experience with designing or supporting applications with GIS integration
• Experience developing and scoring a RFP
• Computer programming and familiarity with a variety of development environments, technologies, and methodologies
• Experience with .NET
• Experience with Agile development practices
• Experience with Azure DevOps
• Database design experience

Subject to the response to this competition, candidates may be required to demonstrate on their application one or more of the asset qualifications in addition to the essential qualifications in order to be given further consideration.

OPERATIONAL REQUIREMENTS:

• Periodic weekday evening and weekend work hours will be required.

BEHAVIOURAL COMPETENCIES: The successful candidate will possess the following behavioral competencies:

• Analytical Thinking/Judgment
• Initiative
• Client Service Orientation
• Effective Interactive Communication
• Teamwork and Cooperation
• Conceptual Thinking
• Information Seeking

TECHNICAL COMPETENCIES: The successful candidate will possess the following technical competencies:

• Written Communication
• Planning and Organizing Skills
• Specialized subject matter expertise and knowledge

Resumes should be in chronological order specifying education and employment in months and years including part-time and full-time employment.

Salary: $62,452 - $87,230 annually - Pay Band 5 - Management and Non-Union Pay Plan

We strongly encourage you to submit your application via the online portalby using the "Apply Online" button, to increase the efficiency and maintain a consistent candidate experience. Please ensure your application is complete by January 2, 2024.

In the unlikely event that you experience technical difficulties or are unable to complete your application online, you can submit your application documents by mail at the below address.

This competition may be used to fill future vacancies at the same level.

Service New Brunswick
Human Resources
850 Lincoln Rd
PO Box 1998
Fredericton, NB E3B 4Z7
Telephone: (506) 457-3580

We thank all those who apply, however, only those selected for further consideration will be contacted.

Candidates registered with the Equal Employment Opportunity Program and veterans, who demonstrate they are among the most qualified, shall be given preference at the time of appointment.

We promote a scent-reduced environment.

We are an Equal Opportunity Employer.

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