Senior Client Associate, Md Signature

 
 
Requisition ID: #
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
MD Management Limited, a division of Scotia Wealth Management, has an exciting opportunity for a talented, enthusiastic, and client-focused Senior Client Associate, MD Signature to join our team.
As a Senior Client Associate, MD Signature, you will be responsible for providing administrative and operational support to assist Financial Consultants and Portfolio Managers.
Is this role right for you? In this role you will:
-Facilitate real time and accurate trading related to mutual funds, equities, and fixed income products.
-Be accountable for the preparation and processing of client documentation and inputting transaction requests and opportunities. 
-Be responsible for maintaining the accuracy of the client contact database, ensuring all applicable information and notes are recorded correctly and annual review client call requirements are brought to the attention of the Financial Consultants
-Partner with other MD lines of business to arrange mutual client contact strategies.
-Book client meetings, as well as coordinate meetings between Signature Advisors, Signature Planners, and local specialists
-Prepare files, send meeting reminders, respond to time-sensitive requests from Advisors during client meetings, prepare correspondence and respond to all inquiries from clients regarding MD products and services.
-Maintain a follow-up system for inquiries and issues, ensuring expeditious resolution.
-Process trade requests, ensuring all regulatory requirements are adhered to.
-Support and participate in the research and resolution of a variety of complex client concerns as well as contribute to special projects, as required.
-Ensure monthly compliance-related tasks such as following up on non-compliant paperwork, pending documentation logs, security and cheque logs are completed.
-Lead the tracking and management of Investment Policy Statements (IPS) and Know Your Client (KYC) documentation.
-Become conversant with financial planning software, enabling you to assist in creating financial plans for Signature clients.
-Liaise with third parties (Accountants, Lawyers) to obtain client data for financial plans.
 
The Must Haves:
-College diploma in business, commerce or equivalent 
-Administrative experience in the financial services industry
-CIRO licensed or the willingness to become licensed within 15 months of hire through the completion of the Canadian Securities Course (CSC) and the Conduct and Practices Handbook for Securities Industry Professionals (CPH)
-Demonstrated knowledge of the financial services industry and rules regarding estates, trusts, RESPs, RRSPs/RRIFs, TFSAs, mutual funds, and other investment products
-Proficiency with Microsoft Office Suite
-Working knowledge of CRM2
-Completion of the Life License Qualification Program (LLQP) is an asset.
 
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:
-A commitment to an exceptional client experience 
-A sense of urgency, what’s important to the client is equally important to you.  
-The flexibility to work independently and as part of a broader team.
-The ability to embrace change.  
-A dedication to organizational efficiency, maintaining a strong attention to detail and are results-oriented.  
Location(s):  Canada : Ontario : Ottawa
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.