Senior Human Resources Business Partner

Position Title: Senior Human Resources Business Partner

Department: Human Resources and Organizational Effectiveness

Location: Calgary or Vancouver

Status: Permanent Full-time (Hybrid)

Target Salary Range: $110,000 - $130,000

The Senior Human Resources Business Partner serves as a trusted partner and advisor, leveraging relationships at all levels of the organization to provide effective Human Resources and Organizational Effectiveness solutions. This role is responsible for proactively managing and facilitating complex Human Resources matters including employee relations, recruitment and onboarding, compensation, job evaluation, performance management, succession and development planning. In addition, the Senior Human Resources Business Partner plays a key role in helping to build and implement Organizational Effectiveness programs, aligned with strategic objectives.

Key Responsibilities:

Human Resources

• Partners with leaders at all levels in business relative to Human Resources related matters, providing strategic guidance and expertise on people and processes.
• Builds strong relationships with leaders and proactively seeks to understand the business challenges and objectives of their assigned client groups in order to drive a proactive approach to Human Resources.
• Analyzes talent trends and issues in client groups and makes recommendations for continuous improvement relative to talent acquisition, onboarding and employee retention.
• Works closely with the Manager, Talent Acquisition and Development and Talent Specialist to support the recruitment process and effectively identify and attract top talent.
• Provides coaching and performance management guidance to leaders in order to develop and advance performance culture (e.g., coaching, career development, disciplinary actions)
• Manages and resolves complex employee relations issues, conducts effective and thorough analysis and, if required investigations, while managing risks and maintaining appropriate documentation.
• Works with managers to ensure a best in class on-boarding experience to new employees which sets them up for success from day one.
• Provides expertise and guidance to support client groups in areas such as employee relations, legal and procedural compliance, workplace policies, and problem prevention.

Organizational Effectiveness

• Working closely with the Director and Manager, Talent Acquisition and Development, helps to define, build and advance culture, as well as create and implement solutions relative to organization design and effectiveness, processes and tools that enable and support the HR strategy.
• Conducts analysis to understand current state gaps, proposing recommended solutions and facilitating approaches to address and close gaps.
• Champions initiatives along with the HR team to drive best culture practices.
• Facilitates change readiness by helping the leaders and the organization effectively manage the people side of change, analyzing the impact of change and developing and executing plans to support successful business outcomes.
• Partners with the business and the HR team in the development and execution of plans and programs to support organizational effectiveness strategies, as well as individual development.

Education and Experience:

• Minimum of 7 years’ experience in Human Resources, with a minimum of 5 years in a Senior HR Business Partner role.
• Minimum of 3 years of experience in individual and organizational development.
• Post-secondary education, with a concentration in Human Resources or equivalent work experience.
• Experience and proficiency in working with various technologies (e.g., Microsoft applications, applicant tracking, HR systems, learning management systems, etc.).
• Experience in providing services to various stakeholders at all levels of the organization, including senior management.
• Certified Human Resources designation, such as CHRP or CHRL required.

Key Skills and Competencies:

• Excellent interpersonal skills with a focus on professionalism and timely service.
• Ability to develop and sustain strong relationships and communicate effectively with individuals at all levels, both verbally and written.
• Ability work effectively and collaborate with the team to implement solutions that move the organization forward.
• Strong knowledge of recruitment and selection including behavioral interviewing techniques.
• Strong ability to work independently, allocate time effectively, work under pressure, prioritize workload and work at a highly detailed level.
• Ability to handle sensitive matters in a professional and confidential way
• Ability to demonstrate a willingness to learn in a dynamic environment that includes new ideas and change
• Advanced computer skills with proficiency in a range of technology (Word, Excel, PowerPoint, Outlook, SharePoint, HRIS/HCMS, applicant tracking and learning management systems)
• Fluently bilingual in both English and French (written and verbal) would be an asset.

While we appreciate receiving applications, only those applicants who closely meet the position requirements will be contacted.

CIRO is committed to employment practices that are inclusive and accessible. Accommodations for individuals with disabilities are available. Should you require accommodation, please contact Human Resources.

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