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Job Description
What is the Opportunity?
The Disaster Recovery and BCM team within the Data Centres and Operational Resiliency department is responsible to support RBC's critical business processes by ensuring technology is prepared to recover from the unexpected. As a Senior Infrastructure Resiliency Engineer you will be responsible for assessing disaster readiness and overall application resiliency based on critical risks. You will refine guidelines for resiliency and disaster readiness, review DR plans and recommend architecture improvements to mitigate risk and remove single points of failure. You will be part of an important program of continuous improvement that ensures the ongoing resilience of RBC as we become a digitally enabled relationship bank.
What will you do?
Assess critical business processes from an end-to-end viewpoint in order to identify Resiliency risks and recommend technology and process changes
Align DR Guidelines with Global Risk Standards and participate in Change Management to ensure compliance
Partner with the Infrastructure Architecture and Platform teams to continually update design patterns to ensure the use of the latest technological advancements
Participate with the Disaster Recovery team on exercises and contribute recommendations on continuous improvement
Partner with the ITSM team to monitor Incident and Problem tickets and participate in root cause analysis to specify Resiliency or DR factors
Research and remain current on multiple technology platforms
What do you need to succeed?
Must-have
Senior operational experience (on-call break-fix) with either Windows or Linux, and a functional understanding of both
Good experience with resiliency design including clusters, high availability and failover
Good experience with Disaster Recovery including design, exercise planning and execution
Good understanding of IT infrastructure including virtualization, databases, SAN and NAS storage, messaging, networking and Cloud
Nice to have:
Scripting and automation using Ansible or similar tools
Experience with ServiceNow
Familiarity with multi-tier application design
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services
Flexible work/life balance options
Opportunities to do challenging work
#LI-Hybrid
#TechPJ
Job Skills
Adaptability, Critical Thinking, Decision Making, Detail-Oriented, Industry Knowledge, Information Technology (IT) Systems Support, Information Technology Operations, Information Technology Trends, IT Disaster Recovery, IT Infrastructure Architecture, Risk Management, Technology Platforms, Time ManagementAdditional Job Details
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Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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