AddressPosition Details
Position Information
Position Title
Senior Mailroom Clerk
Department/Unit
Registrar's Office
Location
Halifax, Nova Scotia, Canada
Posting Number
S17-23
Employee Group
NSGEU Local 77
Position Type
Regular, On-Going
Duration of Contract (if applicable)
Employment Type
Full Time
Full-time Equivalency (FTE)
1.0
Salary
$25.08 - $31.80 per hour ($42,385 - $53,742 per annum, 32.5 hours per week)
Classification
C6
Provisional Statement
This is a provisional classification. Formal classification procedures will be initiated by the Job Design Unit in approximately six months.
About Dalhousie University
Dalhousie University is Atlantic Canada’s leading research-intensive university and a driver of the region’s intellectual, social and economic development. Located in the heart of Halifax, Nova Scotia, with an Agricultural Campus in Truro/Bible Hill, Dalhousie is a truly national and international university, with more than half of our almost 21,000 students coming from outside of the province. Our 6,000 faculty and staff foster a vibrant, purpose-driven community, that celebrated 200 years of academic excellence in 2018.
Job Summary
The Registrar’s Office (RO) is a large, multi-unit, multi-site operation involved in the entire academic experience of Dalhousie students, from recruitment and admissions through to convocation and beyond. The RO provides critical assistance in support of the academic mission of the institution through a wide range of functions and services, and is responsible to safeguard the integrity of institutional policies and student records. The RO Mailroom is the central point for receipt, sorting and initial processing of all incoming mail, faxes and courier deliveries for the RO. It is also responsible for managing all outgoing mail via Canada Post, courier, or email (admission letters), including the preparation of a large volume of information packages related to the RO recruitment and retention efforts, ensuring accuracy of mailing services and cost efficiencies. On an annual basis, the Mailroom receives and processes more than 25,000 pieces of mail, indexes 90,000 documents to student records, forwards 15,000 documents to various departments across campus, and ships 60,000 Recruiter view-books around the world.
Key Responsibilities
- Administer the daily operations of the RO mailroom, including preparation of large mailouts, shipping of materials and tracking of print material inventory.
- Assist with functions supporting the Processing Unit, including a wide range of inquiries, concerns, complaints, requests for information and registration.
- Support Admissions, Recruiting, Awards and Convocation units with letter generation, recruitment mailouts, and parchment mailout.
- Maintenance of accurate list of all procedures and manuals, inventory management, courier liaison and oversee daily function of mailroom student assistants.
Note
The successful applicant will be eligible for hybrid work (combination of in-person work on campus and remote work) as agreed by all parties based on operational requirements and university guidelines.
Dalhousie’s vaccine mandate has been suspended at this time, and employees no longer need to provide proof of full vaccination. However, health and safety risks to our community will continue to be monitored and a vaccine mandate may be reinstated if necessary.
Required Qualifications
- Business / Office Administration program with approximately five years’ related work experience in a high-volume document processing, customer service / contact centre environment.
- Proficiency in MS Office and experience with integrated administrative systems (e.g. Banner, Web Xtender, SARS)
Assets
Job Competencies
Additional Information
Application Consideration
Bargaining unit employees (NSGEU local 77) are given priority consideration and will be notified on the status of their application following assessment. All other applications will be considered when there is no qualified candidate from the bargaining unit.
We sincerely appreciate all applications and note that only candidates selected for an interview will be contacted directly by the hiring department or Human Resources.
We sincerely appreciate all applications and note that only candidates selected for an interview will be contacted directly by the hiring department or Human Resources.
Diversity Statement
Dalhousie University commits to achieving inclusive excellence through continually championing equity, diversity, inclusion, and accessibility. The university encourages applications from Indigenous persons (especially Mi’kmaq), persons of Black/African descent (especially African Nova Scotians), and members of other racialized groups, persons with disabilities, women, persons identifying as members of 2SLGBTQ+ communities, and all candidates who would contribute to the diversity of our community.
Posting Detail Information
Number of Vacancies
1
Open Date
01/17/2023
Close Date
01/26/2023
Open Until Filled
No
Special Instructions to Applicant
