Senior Manager, Commercial Credit

Hours37.5Workplace ModelOnsitePay Details

We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with your recruiter and ask compensation related questions, including pay details for this role.

Department Overview

The Business Banking Credit Management team structures credit applications, providing review and analysis for all potential corporate and commercial deals for the Bank. Our professionals offer a full suite of customized credit and cash management solutions to meet the complex needs of our clients. We provide credit administrative and operational support and offer dedicated relationship coverage to the commercial clients. If you want to be a brand ambassador who can help strive efficiencies for the bank, then join our team and make an impactful contribution to TD and your own success.

Job DetailsWe are looking for a seasoned professional for the position of Senior ManagerCommercial Credit to lead a team of Credit Analysts, providing guidance to ensure business results and professional and personal development objectives are achieved. You, in this role, will structure more complex deals in the market and lead the overall credit portfolio, ensuring structured deals meet risk policy. You will deliver a superior customer experience while driving profitable business growth, in line with business strategy. Furthermore, you will:

• Lead the execution and achievement of the businesses customer and partner experience targets; coach and model appropriate behavior and execute plans to continuously improve customer experience
• Structure and package competitive credit solutions in a timely manner to meet customer needs as required
• Act as a consultant to the team in resolving customer operational and credit issues to deliver a positive customer experience
• Contribute to the development and implementation of the business plan, goal setting, growth strategies and coaching for the Unit
• Build new relationships and deepen existing customer relationships by consistently following the Business Banking Relationship Methodology and coach team to do the same
• Meet or exceed business targets for the unit
• Oversee, lead, and coach a team of Commercial Credit analysts while growing talent, developing skills and capabilities to achieve career goals and business results
• Supervise credit management function for moderate to highly complex commercial accounts
• Provide coaching, mentorship and guidance within area of expertise
• Manage the overall team providing both leadership and guidance and contribute to the development of business segment strategic priorities within field of specialty
• Develop annual and long-term plans for own area and influence plans well beyond area managed
• Set targets and objectives for the team and deliver results

Job Requirements

• Undergraduate degree and/or over 10 years of relevant experience
• Deep knowledge of industry with expertise on risk and control functions
• Comprehensive knowledge of business and operational functions supported, process management and related processes
• Extraordinary leadership and planning skills to handle teams with functional diversity and complexity and multiple points of internal and external contact
• Dexterous in using productivity tools and end-user software including MS Office suite
• Strong communication skills with a positive approach that can liaise with cross functional teams, colleagues, partners, and employees
• Robust organizational and team management skills with the ability to work in a demanding environment and handle multiple deadlines and changing priorities

Company OverviewOur Values
At TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.

Making Your Well-being a Priority
A supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars — physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best.

Our Total Rewards Package
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

How We Work
At TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: Hybrid, Onsite and Primarily Remote. Wherever our colleagues are working, they'll always have access to the TD community and experience our culture of care.

Who We Are
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing – and so will you.

InclusivenessOur Commitment to Diversity, Equity, and Inclusion
At TD, we're committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We're dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

How We're Helping Make an Impact in Communities
TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That's why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It's our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities.

We look forward to hearing from you!