AddressHours37.5Workplace ModelOnsitePay Details
We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with your recruiter and ask compensation related questions, including pay details for this role.
Department OverviewCUSTOMER- Provide high touch service to client that is in line with their expectations
- Recommend, implement and service of all banking related products and solutions (credit and cash management)
- Apply deep knowledge of the following to ensure that clients receive a legendary HNW client experience:
- Banking products and solutions
- Banking processes systems and operations
- Understand and interpret the elements of Financial Planning Plans (i.e. advice recommendations).
- Assess that PB products/solutions continue to meet client needs, on a proactive basis and make recommendations as needed.
- Participate in the local community by acting as a brand ambassador in support of TDBG charities and initiatives.
- Work closely with key partners in Private Wealth Management, HNW Direct Investing and the broader TD organization to provide clients with integrated HNW solutions.
- Understand and assess pre-established financial plans of varying complexity and make banking product/solution recommendations.
SHAREHOLDER
- Represent Private Wealth Management and TDBG to the general public in a professional manner.
- Identify opportunities in the existing client base to refer to Wealth, Commercial and other parts of TDBG to increase TD's share of wallet.
- Maximize profitability through a consistent application of the Private Banking fees and pricing.
- Maintain up-to-date knowledge and understanding of PB, TDBG policies and procedures, industry trends and protect the interests and reputation of TDBG and its clients by continuous compliance to them
- Plan and execute business development activities, review and communicate results, and adjust tactics accordingly
- Promote and offer full suite of products, sales, services and banking capabilities
- Contribute to business objectives for Operational Excellence
- Ensure necessary due diligence to support the accuracy of all customer transactions / activities
- Protect the interests of the organization – identify and manage risks, and escalate non-standard, high risk transactions / activities as necessary
- Actively manage relationships within and across various business lines/ corporate and/or control functions and ensure alignment with enterprise and/or regulatory requirements
- Participate in cross-functional / enterprise initiatives as a subject matter expert helping to provide guidance for complex situations
- Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
- Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite
- Assume responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct
- Knowledge in lending and product solution fulfillment in Banking Products.
- General knowledge across all Wealth products and solutions with deep knowledge of all credit, cash management, investments and specifically complex credit.
- Proven ability to identify Banking, Wealth and Commercial opportunities for referral and fulfillment with other lines of business.
- High degree of capability in building deep relationships with HNW clients and establishing HNW relationships with Private Banking and Private Wealth.
- Work collaboratively with Partners in Private Wealth, Wealth and TD.
- Strong knowledge of banking and risk, operations and procedures.
- Execute business plan(s) and/or contributes to the development of sales strategy
- Adapts integrated plans and priorities to meet sales operational objectives
- Anticipates longer term resource requirements
- Identifies and solves complex sales operational problems
- Communicates difficult sales concepts; converts information to compelling sales opportunities; influences and gains alignment across increasingly senior stakeholders
- Undergraduate Degree
- Completion of Canadian Securities Course (CSC) or Investment Funds in Canada (IFIC)
- Completion of the Personal Financial Planner (PFP) or Certified Financial Planner (CFP) designation
- Professional designations such as the Certified Retirement Specialist (CRS), Chartered Strategic Wealth Professional (CSWP), Chartered Investment Manager (CIM), Trust & Estate Practitioner (TEP) are desirable.
- Regular Travel to Retail Branches is expected
At TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.
Making Your Well-being a Priority
A supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars — physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best.
Our Total Rewards Package
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.
How We Work
At TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: Hybrid, Onsite and Primarily Remote. Wherever our colleagues are working, they'll always have access to the TD community and experience our culture of care.
Who We Are
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing – and so will you.
At TD, we're committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We're dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.
Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
How We're Helping Make an Impact in Communities
TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That's why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It's our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities.
We look forward to hearing from you!
