Senior Product Specialist, Ecasino

Senior Product Specialist, eCasino
Location: Vancouver, BC, CA
Job Function: Facilities and Technical
BCLC exists to generate win-wins for the greater good.
For our people, our players, our province, and our planet.
Lottery | Casino | Sports
Being a social purpose company, we are not only able to better align our business decisions with our purpose, but more importantly, we are committing to doing our part in creating a better world.
We generate win-wins by asking our employees, partners, and government stakeholders to continually evaluate the impacts of all activities and decisions on individuals, institutions, communities and the planet. Motivated and guided by our social purpose, everything we do must benefit the greater good.
We want you to be where you feel you can do your best work.
For those who prefer working in a community with others, we have two beautiful offices in convenient locations:
2980 Virtual Way, Vancouver | 74 Seymour Street W, Kamloops
This is a Permanent, Full Time opportunity
Location: Vancouver, BC
Expected Salary Range: $82,108.00 - $102,635.00 - $128,294.00
Our typical hiring range will be +/- 10% of the midpoint shown above
Factors influencing this decision include qualifications and market conditions for the role
Job Summary:
The Senior Specialist, eCasino develops the product strategies and programs for the eCasino portfolio on PlayNow by excelling in player and product understanding and leveraging expert insights and data analytics from vendors, department members, cross-functional teams, and industry professionals. This role brings product strategies to life through developing plans and leading teams to complete specific initiatives to deliver highly entertaining product experiences to ensure player engagement while maximizing revenues with integrity and social purpose.
Key Accountabilities:

• Develops diverse, multifaceted, and specialized product strategies by fully understanding and advocating for the players' needs. Drives and optimizes the product performance of eCasino for PlayNow.
• Responsible for all product line planning, including developing product release roadmaps and prioritizing initiatives by weighing player benefits against enterprise alignment, cost, and time of delivery. Monitors the execution of activities and strategies of game content, jackpots, promotional tools, and other support for eCasino initiatives on PlayNow.
• Makes strategic decisions on the player-product experience, including pricing, configuration, and placement to meet specific player and stakeholder needs.
• Maintains and applies strong knowledge of product and player preferences by collaborating with vendors, business intelligence, and operations teams to uncover new insights and recognize opportunities for new product direction.
• Assists in forecasting financial resource and operational needs for expenditures and budgeting related to eCasino game management and development.
• Presents ideas and strategies to the various stakeholders to socialize acceptance, garner feedback, and adjust product strategies where needed.
• Leads and guides cross-functional teams by helping them understand the product strategy, deliver on product initiatives while promoting high team performance, and proactively resolve complex challenges by encouraging new approaches for more effective delivery of player-focused products.
• Establishes and nurtures partnerships with various internal and external stakeholders, including internal departments, vendors, regulatory and government bodies, to leverage best approaches for product delivery to players, and positions BCLC for long-term success through leveraging relationships and negotiating for mutual value.
• Acts as delegate for their leader as required.

Minimum Required Qualifications:
Education and Experience

• Bachelor's degree in a business discipline such as business administration or marketing;
• 4 to 6 years related progressive experience in product management (preference to product management within the online mainstream gaming and entertainment industry);
• An equivalent combination of education and/or experience may be considered.

Technical Requirements

• Advanced knowledge of principles, concepts, practices, techniques and tools in the areas of product management and product strategies for iGaming products and services;
• Demonstrated formal or informal leadership skills including the ability to act as a change agent to educate and influence the continuous improvement of product offerings;
• Demonstrated ability to analyze complex business situations, develop solutions, evaluate outcomes, and readjust solutions for improvement for an iGaming operation;
• Exceptional time management and multi-tasking skills;
• Proven ability to deal with sensitive matters with a high degree of diplomacy, tact and confidentiality;
• Exceptional professional judgment with experience in exercising it effectively in the decision making process;
• Ability to act on own initiative, to exercise sound judgment and to prioritize tasks;
• Proven leadership skills with the ability to be self-motivated, work independently, as well as being part of a team;
• Excellent interpersonal skills with both internal and external stakeholders;
• Excellent problem solving and analytical thinking/innovation;
• Ability to influence or gain acceptance of others through written and oral communication methods, including presentations;
• Strong computer skills - MS Office suite;
• Strong business acumen with a results-oriented focus;
• Knowledge and understanding of agile methodologies is an asset;
• Understanding of B.C. and iGaming industry is an asset.

What's in it for you

• Defined benefit pension plan which provides a recurring income you can depend on for life throughout retirement
• We pride ourselves on our work-life integration and our 37.5 hour work week.
• Professional development including education/certification sponsorship, in house leadership cohorts, LinkedIn Learning
• See all our rewards here

However you identify, or whatever your path in life, if you see something here that makes you excited to get to work every day, please apply. We hire people for skills, capabilities and potential, not education and experience.
We value Respect, Integrity and Community, and we provide an inclusive environment where everyone can feel like they belong .
Our social purpose is much more than returning 100% of net income to the province in the form of healthcare & education programs, and community gaming grants. Check it out !
Did you know BCLC is an industry leader in player health & responsible gambling? Find out more !
We are trained in neurodivergent hiring. If you require accommodation so you can be at your best in the interview, please let us know: recruitment@bclc.com .
All candidates must be at least 19 years of age and legally eligible to work in Canada

Category

Operations and Logistics