Senior Relationship Manager, Commercial Financial Services, Indigenous Market

What is the opportunity?

As a Senior Relationship Manager supporting our Indigenous markets , you are aligned to a business segment that focuses on advancing the growth of Indigenous economies, communities, and people through an integrated delivery of Financial Services to Indigenous governments, businesses, not-for-profits and related organizations . As a professional Relationship Manager with strong business development skills and advanced financial acumen, you are responsible for new client acquisition, deepening and growing existing client relationships, portfolio management, and profitability. You excel at delivering timely and relevant financial advice to large commercial businesses within your industry of focus, aligning sales, products, risk policy and market strategies to deliver customized solutions specific for your clients' needs. You successfully execute RBC and CFS strategic business priorities of delivering a highly differentiated client experience to enhance client loyalty and grow revenue.

What will you do?

• Manage a portfolio of large Indigenous Commercial clients , taking responsibility for the overall relationship strategy within the client's RBC relationship team
• Provide an exceptional client experience by delivering proactive and customized business and financial advice, demonstrating a deep understanding of your clients' business and industry
• Dedicated to building and nurturing long-term partnerships, our specialists apply first-hand experience and expertise to helping your businesses, councils, and organizations achieve their goals.
• Acquire and grow Indigenous client relationships, collaborating with the client relationship team and bringing the full breadth of RBC to businesses, business owners and their employees
• Work in close partnership and collaboration with CFS Finance to manage and support complex client credit needs, demonstrating strong credit acumen, as well as sound risk mitigation and portfolio oversight
• Foster internal and external strategic partnerships and centers of influence (COIs) to meet the business' strategic goals while focusing on target market clients
• Ensure clients are enabled to leverage digital solutions for themselves and their business

What do you need to succeed?

Must-Have

• University degree, ideally in Commerce or Business Administration, with strong financial analysis skills
• Minimum 3-5 years' commercial banking experience
• Proven track record in business development and exceptional client relationship management skills
• Strong communication, presentation and negotiation skills
• Deep knowledge of banking products and services, including industry specialized knowledge, as applicable
• Experience and comfort with emerging technology (e.g. video conferencing, social media, digital banking and mobile applications)

Nice-To-Have

• MBA and/or CFA considered an asset

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including competitive compensation, bonuses, and flexible benefits
• Continued opportunities for career advancement
• World-class sales training, coaching, and development opportunities
• Support from a dynamic, collaborative, progressive, and high performing team, as well as world-class tools and training
• Opportunity to achieve great success and grow your career with RBC

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Job Skills

Adaptability, Business Development, Client Centricity, Collaboration, Communication, Critical Thinking, Curiosity, Financial Acumen, Practice Management

Additional Job Details

16909 103A AVE NW:EDMONTONEDMONTONCanada37.5Full timePersonal and Commercial BankingRegularSalaried2024-01-082024-01-22