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Form of workVenture outside the ordinary - TMX Careers
The TMX group of companies includes leading global exchanges such as the Toronto Stock Exchange, Montreal Exchange, and numerous innovative organizations enhancing capital markets. United as a global team, we're connecting cross-functionally, traversing industries and geographies, moving opportunity into action, advancing global economic growth, and propelling progress. Through a rich exchange of ideas, meaningful collaboration, and a nimble operating model, we're powering some of the nation's most critical systems, fueling capital formation and innovation, bringing increased opportunity to business visionaries, product ingenuity to consumers, and career exploration to our team.
Ready to be part of the action?
The Regulatory Division (the "Division") of Bourse de Montréal Inc. (the "Bourse") utilizes various technology platforms to perform its regulatory duties and enable both Approved Participants as well as Division staff to exchange information and operate efficiently. As a member of the Systems and Data serviceline, and reporting to the Head of Technology and Innovation Strategy, the individual in this key role will play an integral part in our Salesforce system administration and Salesforce system changes from a business as well as a technical point of view.Key accountabilities:
Act as a System Administrator for Client Relationship Management Application (CRM)
Assist in system configuration, testing, documentation and deployment of business solutions for Salesforce CRM
Lead system support needs, and act as liaison between Subject Matter Experts (SMEs) and other system support members
Play a key role in the development life cycle; requirements gathering, grooming, development, testing, and deployment
Establish and disseminate development guidelines, best practices and standards to ensure that technology platforms are performing optimally in coordination with team members
Coordinate CRM maintenance activities
Take technology platform administration initiatives with minimum oversight and be comfortable working both individually and in a team
Lead data projects and strategies in direct support of the company's key drivers and assist managers in completing these projects
Perform various duties and lead projects related to the CRM as requested by management
Participate in a CRM community of practice and practice development initiatives
Must Haves:
University education in computing, business administration or equivalent training/experience
5 to 10 years of experience, including 3 years in a Salesforce administration role
Extensive experience with technology system configuration, administration, security and maintenance
Solid work experience in an Agile project management environment
Very high analytical and technical skills
Conceptual thinking and creative problem solving skills
Ability to work autonomously, in an entrepreneurial manner
Comfortable assuming project ownership
Excellent written and verbal communication skills
Capacity to lead and influence others
Collaboration and negotiation skills
Proficiency in both the French and English languages (oral and written) is essential for this role, as the employee will be engaging with both internal and external participants who primarily communicate in English.
Nice to haves:
Salesforce Administrator Certification
Salesforce Development experience
In the market for…
Excitement - Explore emerging technology and innovation, as well as ventures and digital finance that shape the future of global markets! Experience the movement of the market while grounded in the stability of close to 200 years of success.
Connection - With site hubs in some of the world's most multicultural cities, we leverage our size and structure to create rich connections and belonging while experiencing powerful global impact through our work.
Impact - More than a platform, we use our talents to power mission-critical systems that drive global economic advancement, innovation, and growth. As well, our employee-led Team Impact spreads social good via our giving strategy.
Wellness - From empathetic leadership to a culture of flexibility and balance, we believe wellness at work creates the maximum yield and a stronger "we". Plus, with a cloud-first and hybrid workstyle, as well as generous time-off and leaves, we support a life well lived!
Growth - From a growth mindset in our work, to expansion in our business, TMX is home to action-takers energized by the achievement of ambitious growth.
Ready to enrich your career with impactful work, leaders who truly care, and the flexibility and programs to help you thrive as part of #TeamTMX ? Apply now.
TMX is committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and one which reflects the diversity of the community in which we operate. We provide accommodations for applicants and employees who require it.
