Senior Scrum Master & Project Manager

As a member of a dynamic, fast paced team within T&O, this role brings strong project management and Scrum Master knowledge and experience, effective written and verbal communication skills, a strong work ethic and a demonstrated capability to multi-task effectively. This role requires strong interpersonal, organizational and problem-solving skills as well as a demonstrated sense of urgency to respond to changing priorities at times. This is complemented by a positive attitude and a willingness to take accountability for results achieved.
You will enable scrum teams to run a medium-to-complex agile development process that seamlessly aligns with business and technical needs. You will play a key role within an Agile delivery team, by removing any impediments that obstruct a team’s pursuit of its sprint goals and ultimately deliver a product that generates business benefits for the IS business.
You will be responsible for planning, developing the deliverables and implementing them through methodology into an organized project plan and acts as primary point of contact for the project. You will interact with stakeholders and quickly learn the business objectives, project concepts and lead the team through to successful completion.

What will you do?

• Ensure strong, consistent application of the right Project Leadership Capabilities through effective stakeholder and scope management, team leadership, and management of internal and external dependencies.
• Participate in quarterly big room planning, setup JIRA board for quarterly program increments, and manage scrum of scrums, remove impediments, and execute sprint ceremonies such as sprint planning, retrospective etc. across multiple scrum teams.
• Demonstrate strong competence in Project Delivery Excellence by establishing and maintaining effective project governance routines, facilitating and planning meetings and ceremonies in alignment with RBC's agile Framework, mandatory Artifacts and Methodologies.

• Develop detailed work packages, schedules, budgets. Identify the necessary resources and provides regular updates and communications to stakeholders/sponsors. Oversees and manages each project deliverable including vendor-related deliverables for quality and completion. 
• Ensure clear, concise and timely communication across project deliverables, including management of project financials and understanding of benefits and business outcomes.
• Provide senior management with timely updates on project issues. Manage project communications including status reports to executives, stakeholders, business units, vendors, project teams, etc. 
• Execute effective Schedule Management skills using scheduling and estimating tools to estimate and sequence project tasks, milestones and deliverables in alignment with desired outcomes.
• Facilitate Project Sponsor awareness of internal factors affecting Organizational Change that need to be planned for and managed accordingly based on the degree of change being introduced into the organization by the project.
• Manage project financials using available technologies/tools and applying best practices. Identify, gain approval (PAR), and manage project costs and budgets anticipating operational and tactical risks.

What you need to succeed?

Must-have

• 10+ years of combined Project Management and Scrum Master experience working on medium-to-high complexity initiatives. 5+ years as Senior Scrum Master – where scrum principles, practices and theory were diligently applied.
• Undergraduate degree with CSM, PMP or equivalent certification required.
• Ability to apply RBC Agile Management Framework and well documented Agile techniques (User Stories, Burndown techniques, Acceptance Test Driven Development, Continuous testing, etc.); SAFe experience is an asset.
• Advanced project management knowledge including plan development; scheduling methodology; project metrics gathering, analyzing, and reporting; risk assessment and quantification methodologies; cost/benefit analysis and alternatives identification; budgeting, financials and benefits management.
• Practical experience with any of the key disciplines required in agile delivery – such as software development or business (system) analysis.
• Advanced people management knowledge and leadership skills, including talent management process (recruitment / selection, performance management, performance development / coaching, reward / recognition).

Nice to have

• Experience in a matrix environment, preferably within a financial institution.
• Experience in a variety of environments (Cloud, distributed and mainframe, business workflows and services/APIs, databases).

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Flexible work/life balance options
• Opportunities to do challenging work.

#LI-Hybrid
#LI-POST

Job Skills

Agile Methodology, Coaching Others, Conflict Management, Decision Making, Information Technology (IT) Infrastructure, Problem Solving, Quality Management, Results-Oriented, Scrum (Agile), Staying Focused

Additional Job Details

RBC CENTRE, 155 WELLINGTON ST W:TORONTOTORONTOCanada37.5Full timeTechnology and OperationsRegularSalaried2024-02-022024-02-23