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Job Description
WHAT IS THE OPPORTUNITY?
As a Senior Technical Specialist you will work within the Mainframe Operating Systems team to install and support z/OS products.
This team is responsible for providing support for the evaluation,
installation, maintenance and trouble shooting of a suite of System Z operating system components and associated vendor products that run on all RBC Mainframe processors.
WHAT WILL YOU DO?
Install and support various z/OS mainframe products
Liaise with the various support teams in Production Mainframe Services, Mainframe Operating Systems group, application development groups, and any other clients of supported products.
Direct research, identify and make recommendations on exploitation of new feature / function of supported vendor software
Ensure products are kept at supported and current levels
Ensure that problems with products supported are dealt with in a timely fashion and resolved quickly
Develop criteria for and participate in the evaluation of 3rd party vendors and software
Provide expertise and software management and support skills for mainframe products.
WHAT DO YOU NEED TO SUCCEED?
Must have :
10+ years of mainframe experience installing and supporting software products
Assembler coding experience
IBM TSO, ISPF, JCL, SDSF, IPCS Debugging and SMP/E experience
Familiarity with and strong adherence to change management processes.
Strong communication and interpersonal skills
A strong understanding of mainframe z/OS technology
Commitment to excellence in deliverables and support
Champion strong software management and technology currency.
Nice-to-have:
Knowledge of SSL/TLS and certificates
Strategic thinker with excellent interpersonal skills to work across functions and businesses
RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager.
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services
Flexible work/life balance options
#LI-Hybrid
#TechPJ
Job Skills
Assembler (Programming Language), CLIST (Programming Language), Communication, Group Problem Solving, IBM COBOL, IBM DB2 SQL, IBM Software, IBM z/OS, Installation and Maintenance, Interactive System Productivity Facility (ISPF), Java, JES2, Job Control Language (JCL), Mainframe Modernization, Mainframe Operating System, Node.js, Programming Languages, Python (Programming Language), Red Hat Ansible, RESTful Web Services, Rexx, SMP/E, Teamwork, Technical Product SupportAdditional Job Details
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Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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