AddressDepartment: Alternative Risk Solutions & Programs
Location: Toronto
ReportsTo: Assistant Vice President, Fronting & Programs
Company Overview:
Liberty Mutual Canada is the Canadian operation of Liberty Mutual Insurance Company. We offer a broad suite of commercial insurance products and solutions to mid-size and large Canadian companies with Canadian, North American and/or multinational risks. Liberty Mutual Canada has over 250 employees and services its clients coast-to-coast from our regional offices in Vancouver, Calgary, Edmonton, Toronto, Montreal and Halifax.
At Liberty Mutual Canada, diversity is about all of us. Our promise to you is a culture that is collaborative, rewarding and empowering. We are committed to attracting and retaining employees across all dimensions of diversity and believe that recognizing, appreciating, and applying the unique insights, perspectives and backgrounds of each person cultivates an atmosphere of trust and respect. Diversity, Equity & Inclusion (DEI) is how we do business, and we'll continue to invest in it to create a stronger global organization.
If you are unsure whether or not your experience matches every requirement below, we encourage you to apply anyway. We are looking for varied and diverse perspectives and experiences that we can add to our team!
Our core values guide all of our decision-making and come to life through our benefits and employee programs. We offer:
- A premier flexible work environment (a combination of on-site & remote work) supporting our employees in their pursuit of a healthy work-life balance
- Competitive health & dental benefits plan
- Market-leading pension plan
- Competitive time off policy
- External education & tuition reimbursement programs
- Employee & Family Assistance Programs
- An opportunity to get involved and become a member of one of our national employee committees – social responsibility, employee engagement, diversity, equity & inclusion
The Opportunity:
Reporting to the Assistant Vice President, Fronting & Programs, this national role will be responsible to profitably grow a large portfolio through superior risk selection and strong relationships within the Programs space. This market-facing role will be required to build, and maintain, a strong relationship with Broking and Managing General Agent partners. The successful candidate will have appropriate P&C technical underwriting expertise to lead the review of existing programs (both delegated underwriting authority and offer & accept), coordinating a comprehensive review of profitability, performance, and risk appetite. Further, this role will be a key contributor to executing a governance framework across our portfolio of programs.
Duties and Responsibilities:
- Champion and model our Liberty values and Guidelines for Inclusion to drive market leading culture and ensure positive employee engagement.
- Lead the underwriting of an assigned portfolio of programs. This will include coordinating a comprehensive review of profitability, performance, and assessment of risk appetite while involving key stakeholders (actuarial, reinsurance, product, etc.) where necessary.
- Actively manage the relationship and ongoing needs of the existing programs within our portfolios, building and maintaining relationships with MGAs/Brokers, while ensuring service levels are being met by all parties.
- Efficiently triage and lead assigned new business opportunities while significantly contributing to new business strategy in accordance with Liberty's appetite and market trends.
- Work closely with stakeholders across all functional areas to help identify loss trends or concerns and suggest changes to guidelines and strategies to ensure long-term profitability of the segment.
- Review of MGA and Delegated Underwriting Authority contracts, working with Legal, to ensure adherence to Liberty standards.
- Support the enhancement of the governance framework for Programs, and regulatory monitor and report on the portfolio analysis, identified risks on individual programs and in aggregate, key trends, indicators, and the financial performance & forecast.
- Support the enhance of audit protocols, implement, and maintain said protocol of portfolio on programs portfolio where appropriate.
- Demonstrate effective prioritization of workload and provide market-leading customer service for our internal stakeholders, brokers, and clients.
- Challenge the status quo, experiment with new ideas, and help develop an industry leading approach to program business.
- Perform related duties and special projects, as assigned, to assist in ensuring the success of Programs; the Alternative Risk Solutions & Programs team; and the broader Liberty Mutual Canada organization.
Skills & Qualifications:
- Minimum 5 years underwriting experience (or equivalent) in the Property and Casualty insurance space, with increasing levels of responsibility.
- Background and proven track record in growing and managing programs or other industry segment preferred.
- A clear understanding of the growth opportunities in the market to help inform our growth strategy is considered an asset.
- Experience reviewing business from a portfolio perspective, factoring in actuarial analysis and future projections, a preference.
- Experience auditing, monitoring, and reporting on a book of business to management, addressing financial and governance metrics, a preference.
- Ability to collaborate and exercise influence while working cross-functionally and building relationships.
- Post-secondary education including relevant Insurance designation(s)/education is considered an asset.
- Helps drive innovation through a growth mindset, viewing roadblocks as opportunities for growth and supporting new idea testing, training, and ongoing monitoring of changes.
- Ability to multi-task and execute on various requirements, projects, and deadlines.
- Superior time management and delegation skills.
Liberty Mutual Canada is committed to fostering an inclusive, accessible environment where all employees feel valued and supported. We are committed to building a workforce that is representative of the communities we operate in and serve. If you require an accommodation for the recruitment/interview process due to a disability (which may be invisible or visible, temporary or permanent), please let us know and we will work with you to meet your needs.
