Server (Full-time)/Beverage Cart

The Lora Bay Golf Club is hiring Servers! Do you love meeting new people and not only know what it means to meet customer expectations, you 'exceed them' for breakfast?! If you have your SMART SERVE, are a self starter, can work under pressure and have a sense of urgency when it comes to delivering exceptional customer service, keep reading and see if this role is for you!

Lora Bay Golf Club is a privately owned Golf Operation in Thornbury, Ontario. Our mission is to provide our members and guests with the challenge and beauty of a truly superior golf course and to make Lora Bay synonymous with service, quality, relaxation and elegance.

Join Lora Bay’s Food & Beverage team now!

KEY RESPONSIBILITIES

• Greet guests, present menus, inform of any specials, make recommendations and answer questions regarding food and beverage items.
• Take food and beverage orders and accurately relay to kitchen and bar staff via the POS system in a timely fashion, accurately and effectively communicating any modifications if required.
• Up-sell wine and beverage items to compliment food selections.
• Serve all food and beverage orders efficiently using proper service etiquette.
• Ensure guest satisfaction and report any problems or concerns to Food & Beverage Manager and/or Chef.
• Ensure that the dining room area is properly set, cleared, cleaned and re-set throughout the entire shift, completion of side duties;
• Ensuring guest complaints are resolved in a professional way
• Other duties as and when assigned.

EDUCATION AND EXPERIENCE (Education, Experience, Knowledge & Skills)

• Previous experience in casual fine dining an asset.
• Must be a minimum of 18 years of age
• Ontario Smart Serve certification
• Food handling certification an asset but not required.
• First Aid/CPR certification an asset but not required.

PHYSICAL ENVIRONMENT/REQUIREMENTS

· Indoors and outdoors in the spring/summer and fall weather conditions on covered patio, dining room and conference rooms.

· Moving furniture when preparing special arrangements.

· Walking, bending, carrying glassware, plates, glass racks, large platters, and chaffing dishes.

· Ability to lift up to 50 LBS.

· Long periods of standing on your feet.

· Must be willing to work multiple shifts including, morning, afternoon, evenings, weekends and holidays.

BENEFITS OF WORKING AT LORA BAY

• Great people, beautiful location, safe and fun work environment!
• paid training!
• free golf!
• staff (and friends and family) discounts on meals, rooms and golf
• staff parties, $$ rewards and recognition program
• $500 for referring fellow team members and earn $ for bringing in business

Lora Bay is committed to providing a fair and equitable work environment and encourages applications from qualified women, men, visible minorities, aboriginal peoples and persons with disabilities. As per the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA), Lora Bay will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise Human Resources.

To be eligible to apply for this position you must be legally entitled to work in Canada. We are not accepting International applicants without a valid work permit. We thank all applicants for their interest. Only successful candidates will be contacted.

Job Types: Full-time, Fixed term contract, Seasonal

Salary: $17.00 per hour

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Morning shift
• Weekends as needed

Supplemental pay types:

• Tips

Experience:

• serving: 1 year (preferred)

Language:

• English (preferred)

Licence/Certification:

• Smart Serve (preferred)
• ProServe (preferred)

Ability to Commute:

• Thornbury, ON N0H 2P0 (required)

Ability to Relocate:

• Thornbury, ON N0H 2P0: Relocate before starting work (required)

Work Location: In person

Expected start date: 2024-04-22