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SalaryWhat an exciting time to weave a new fabric into the vibrant neighbourhood of downtown Toronto!
Say hello to Canopy by Hilton Toronto Yorkville! Canada’s first Canopy by Hilton.
Canopy by Hilton, Hilton's first lifestyle brand, is a place in the neighbourhood to relax and recharge, offering simple guest-directed service, comfortable spaces, and thoughtfully local choices.
Culture is key at Canopy, with team members known as “friendly enthusiasts,” that engage guests, always going above and beyond, to make stays memorable and thoughtful. Relationships with area partners showcase Canopy’s expertise in local know-how, crafting unique experiences tailored for every guest.
Attention to detail and an energetic environment ensures Canopy’s “Positively Yours” service culture is a kept Brand promise, delivering a consistent “Positive Stay,” where memories are made, and comfort is guaranteed.
Canopy by Hilton Toronto Yorkville is an184-room hotel with a restaurant, street-level café, and over 3500 sq ft of meeting space, located in one of the most exclusive and sought-after areas of downtown Toronto, Canada.
Position Title: Server/ Food and Drink Enthusiast
Reports To: Director, Food and Beverage/Lead Food and Drink Enthusiast
Job Overview
Provide fast and courteous service of food and beverages to guests and ensure the quality of food and beverage presentation per established standards.
Duties and Responsibilities
- Greet all guests and take beverage and food orders promptly and professionally.
- Prepare food and beverages for service to hotel guests and present food according to established health and presentation standards.
- Clear and clean tables promptly and efficiently. Clean and/or wipe down tables, chairs, walls, windows, mirrors, and floors as necessary.
- Perform side work and any other opening or closing duties as required. Ensure that wait staff stations are clean and maintained throughout the shift.
- Alert Outlet Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines to ensure total guest satisfaction.
- May receive guest payments and process transactions as outlined in the cash and charge procedures as needed.
- Perform other duties as assigned. In carrying out your duties you will follow all Company and Brand Standards
QUALIFICATIONS AND REQUIREMENTS
Basic reading and writing. Food service experience with general knowledge of restaurant operations.
This job requires the ability to perform the following:
- Carrying or lifting items weighing up to 50 pounds
- Remain stationary for extended periods.
- Moving about the restaurant
- Handling food objects; plates, trays, glasses, etc.
- Bending, stooping, kneeling
Other:
- Communication skills are utilized for a significant amount of time when interacting with guests, wait staff, cooks, and supervisors.
- Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
- Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
- Basic math skills are frequently used when handling cash and credit.
- May be required to work nights, weekends, and/or holidays.
Work Area: Kitchen and F&B Outlet(s)
