Server/Supervisor

Responsibilities:
- Provide excellent customer service to all guests
- Take food and drink orders accurately and efficiently
- Deliver food and beverages to tables in a timely manner
- Operate the POS system to process payments and manage orders
- Maintain cleanliness and sanitation standards in the brewery area
- Upsell menu items and promote daily features to guests
- Address any guest concerns or complaints promptly and professionally
- Help Taproom Manager to maintain labor
- Opening & End of Day procedures

Skills:
- Strong customer service skills with a friendly and positive attitude
- Ability to work in a fast-paced environment while maintaining attention to detail
- Excellent time management skills to prioritize tasks effectively
- Familiarity with POS systems for order processing and payment handling
- Strong communication skills to interact with guests and team members
- Hospitality mindset with a focus on providing a memorable dining experience
- Ability to upsell menu items and make recommendations to enhance guest satisfaction

Job Types: Full-time, Part-time, Permanent, Casual

Salary: $16.75-$20.00 per hour

Expected hours: No more than 40 per week

Benefits:

• Casual dress
• Company events
• Discounted or free food
• On-site parking
• Store discount

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Tips

Experience:

• serving: 2 years (required)

Language:

• English (required)

Licence/Certification:

• Smart Serve (preferred)
• ProServe (preferred)

Ability to Commute:

• West Kelowna, BC V1Z 1K2 (required)

Ability to Relocate:

• West Kelowna, BC V1Z 1K2: Relocate before starting work (required)

Work Location: In person