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SalaryService & Events Manager
About Us:
Bodega Ridge is a premier venue, accommodation provider and restaurant, hosting full-service destination weddings and retreats, located on the picturesque Galiano Island in British Columbia. We are committed to providing unparalleled experiences, across our Bodega Ridge, Bodega Cove and soon to open Pink Geranium properties. We are currently seeking a dynamic and experienced leader to join our team.
Our Values
Our values are tangible; our moral compass, and way of fulfilling our service promise.
Spirit to Serve: We work with a diverse group of guests, each with their own wants, needs and expectations. We are here to listen, understand and carry out the details that matter most. Internally, we encourage and challenge our team, fostering a culture of openness, creativity and intentionality.
Always Human: We show up as real, vulnerable, and transparent human beings who speak from the heart, value others’ contributions, and invest in each other’s growth. We listen intently, think empathetically, and make people feel good. Kindness goes a long way and is a defining part of our identity.
Honour our Land: We rely on the unspoiled nature of Galiano as an escape for our guests from their day-to-day life. Our commitment to conservation is built into our way of doing life - from the materials in our cabins, to our sustainable food sourcing, respecting and becoming one with the island is core to our being.
Job Overview:
You will play a key role in the success of our business, overseeing the efficient operation of our restaurant & catering, managing the service teams. You will run the events side of the business and work strategically with the General Manager on the overarching operations. This position requires a candidate with a proven track record in managing service teams in thriving food and beverage environments, along with a passion for delivering outstanding customer service. The successful candidate will have a keen eye for detail, ensuring that each site is always looking its finest; first impressions are key to our renowned guest experience.
The skills, attributes and experience we covet most:
- Lead, motivate, and mentor service teams to deliver exceptional guest service, fostering a positive and collaborative work environment.
- Driven & passionate leader - experience opening or re-launching a business is an asset.
- Implement and maintain efficient systems for order processing, inventory, reservations, and guest management.
- Expert administrative capacity - ability to create and optimize work systems and tools that help our team shine.
- Uphold and enhance the reputation of Bodega Ridge by providing impeccable customer service, committed to unearthing opportunity for improvement each day.
- Coordinate and manage events, particularly destination weddings, ensuring flawless execution.
- Expertly managing expenses without compromising service quality i.e. Build team schedules to deliver on our uncompromising service promise, whilst also ensuring labour costs are managed.
- Marketing and promotional prowess for the restaurant and events business, as well as the wider resort.
- Strong organizational and multitasking skills with a keen eye for detail.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and handle challenging situations with a consistently positive attitude.
- Knowledge of industry trends, customer preferences, and best practices. We wish to be market leaders, and you will be integral to our efforts.
How to Apply:
If you are an ambitious and detail-oriented professional with a passion for hospitality and guest service, we invite you to apply for this exciting opportunity. Please submit your resume and a cover letter detailing your relevant experience.
Job Types: Full-time, Permanent
Salary: $55,000.00-$70,000.00 per year
Benefits:
- Extended health care
- On-site parking
Flexible Language Requirement:
- French not required
Schedule:
- Night shift
- On call
- Weekends as needed
Supplemental pay types:
- Bonus pay
- Tips
Ability to Relocate:
- Galiano Island, BC V0N 1P0: Relocate before starting work (required)
Work Location: In person
