Shelter Support Worker – Men’s Emergency Shelter – Nights

Assists with completion of initial/ongoing assessment for each client:

• Providing supervisor with client admission information
• Observing, reporting, and recording client behaviour
• Informing supervisor of any significant changes in client’s condition
• Orienting the client to the facility
• Completing concise, reliable documentation of clients presenting condition and other pertinent factors
• Completes daily standard documentation: assessment forms, client records (progress notes), communication book, and other relevant client reports.
• Enters HIFIS
• Client Referrals – Hospital; RCMP
• Provides basic supportive care to clients:
• provides needed personal hygiene items.
• supports and reinforces case management decisions and direction.
• conducts general building security checks.
• provides appropriate crisis intervention.
• communicates a non-judgmental attitude towards clients.
• supports, coaches, and encourages clients
• provides food services
• participates in shift reporting,
• attends and participates in staff meetings
• provides concise and pertinent information about client status.
• helps in daily planning and implementation of client support care.
• treats team members respectfully
• works within the framework of the core values
• Performs housekeeping duties
• Aids other areas within the NWT Resource Centre as required

Working Conditions:

The work environment can be fast paced and demanding. The need to be constantly aware of the environment and the movements and attitudes of the individual clients can be stressful. There is a potential to work with aggressive, high risk clients in this position. There will be general housekeeping tasks required of the RCSW (sweeping, mopping, dishwashing, laundry, etc.) This is an evening or overnight job including weekends.

• NOTE: For some jobs, you may be required to provide validated educational documentation.

Education, Qualifications, Experience and Certifications:

• Conflict Resolution
• First Aid
• Verbal Judo and/or NVCI
• Suicide Intervention
• WHMIS
• High School Graduate
• Post-Secondary Education or related experience in Social Services
• Clear Criminal Record Check

Note: Alternative combinations of education and experience may be considered.

• Ability to work within the mandate of and embrace the mission of The Salvation Army
• Effective interpersonal communication and interactive skills with individuals experiencing chronic mental health issues, effects of intoxication and other behavioural issues.
• The ability to respond appropriately, decisively, and effectively in crisis situations and in a stressful environment
• Effective communication in English both written and oral
• Effective assessment, observation and recording skills
• Implement policy and procedures
• Ability to work within a teamwork structure though will be required to work alone
• Effective interviewing skills
• Understanding of: Aboriginal and Inuit Cultures: Addictions: Mental Health and other social issues
• Computer skills are required

The successful incumbent will be required to complete/provide:

• Valid Vulnerable Sector Screening
• Valid First Aid certificate
• WHMIS
• The Salvation Army on-line certification for abuse prevention
• Clear internal abuse registry check
• Participate in mandatory yearly training.

DAYS and HOURS of work:

We are hiring several Casual positions which is a regularly scheduled up to 25 hours in a week. These positions require you to be work nights. Shelter hours are 6:30pm to 7:00am 7 days a week.

The Salvation Army offers accommodation for applicants with disabilities in its recruitment process. If you are contacted to participate in an interview or screening process, please advise us if you require accommodation.

We thank all applicants, however, only those candidates to be interviewed will be contacted.

Internal Applicants, please advise your managing supervisor of your intentions prior to submitting your application.