Shift Supervisor

HERE WE GROW AGAIN- SUPERVISOR (Full Time and Part-Time)

Edo Japan is a health-conscious fast food Canadian restaurant chain specializing in Japanese Teppan-style cooking. We were founded in 1979 by Reverend Susumu Ikuta and continue our success to this day with more than 193 stores across Canada and we continue to grow.

Our inclusive philosophy is at the core of our company of franchisees to this day. We take pride in making Edo a welcoming place for both customers and staff, providing you with a fun work environment where you have opportunities to continuously grow and develop.

Our future is hot, just like our delicious meals! We are currently hiring customer focused team players to join our crew! We have immediate employment opportunities for the following full-time and part-time positions: Supervisor

WHAT IS THE KEY INGREDIENT TO EDO’S SUCCESS?

YOU!

Edo’s Supervisors are the friendly faces that work collaboratively with their team to create LEGENDARY guest experiences during every customer transaction, every day! Reporting to the Store Manager, the Supervisor will have previous supervisory experience, excellent communication skills, demonstrated ability to solve problems, and must have the ability to successfully manage and motivate a team on a daily basis.

YOU GOT THIS IF

• YOU possess previous supervisory experience
• YOU have previous Food and Beverage experience (it’s ok if you don’t, we all start somewhere!)
• YOU are detail-oriented, with the keen ability to be accurate and prompt in executing tasks
• YOU have the demonstrated ability to handle stress, multi-task, and work in a fast-paced environment
• YOU have the natural ability to motivated and encourage your team
• YOU possess an up to date Food handling certification
• YOU make an authentic connection with both customers and your team
• YOU want to join a winning team where you have fun, challenge yourself and go the extra mile every day!
• YOU enjoy wearing many hats; and thrive in a fast changing environment
• YOU welcome learning new tasks and voluntarily jump in to help your team members and customers whenever needed
• YOU know 2+2 doesn’t equal 5

A TYPICAL DAY AS A SUPERVISOR

• Managing employees, including assigning tasks to kitchen and front-of-house staff while making sure they are doing them properly, efficiently, and according to health and safety standards
• Oversee employee breaks and ensure positions are covered as each worker rotates.
• Organize weekly schedules and promptly address conflicts
• Oversee that restaurant operations are providing a high-quality customer experience including but not limited to; speed of service, accuracy, friendliness and cleanliness
• Monitor customer wait times and ensure that a certain time limit is not reached
• Supervise the production of menu items to make sure employees are distributing food according to health and safety standards
• Lead opening and closing procedures, including counting manual counts, creating cash accountability reports, conducting bank deposits
• Responsible for safe or vault keys while on duty
• Maintain a list of cleanliness and operation guidelines set by Edo Japan and the local health inspection agency, while ensuring the restaurant meets the standards
• Engage and interact with customers creating an inclusive guest experience
• Accurately enter orders through our POS system, receive payments and updates on customer orders
• Resolve customer concerns and inquiries in a prompt and respectful manner
• Ability to make excellent decisions under pressure that positively impacts the guest experience
• Maintaining a safe, clean and clutter-free work environment
• Replenish stock for both front and back end
• Other duties as required

HERE’S THE SCOOP ON BENEFITS

Diverse Culture- At Edo we are proud of our diverse and inclusive environment that enhances and reflects the communities that we work and live in.

Free Uniforms we’ve got you covered with a stylish uniform and company swag

Flexible Schedules whether you are looking for a part-time, full-time, a second income or a new career challenge, Edo has a role for you!

Opportunities for Advancement Looking to climb the corporate ladder? We offer a variety of advancement opportunities for non-management, management and corporate positions.

Employee Discounts enjoy our yummy menu items with the added bonus of an employee discount

Work location: 1040 Kennedy Cir #2a, Milton, ON L9T 0J9

HOW TO APPLY

Sound like a great match, please submit your application in the following ways:

1. Indeed.com

2. Visit our Edo careers page: www.edojapan.com/careers

*We thank all applicants for their interest, however, only those considered for further consideration will be contacted.

Job Types: Full-time, Part-time

Salary: From $16.55 per hour

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday
• Weekends as needed

Work Location: In person