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SalaryDescription
Who You’ll Work For?
The Reimagined Parking family of nationally recognized brands–Impark locally in Edmonton—is the world's leading tech-powered, people-driven parking solutions provider. Our workforce of 8,000 manages 3,400 high-density parking facilities across 500 North American cities, generating 34 million digital transactions annually.
What You’ll Do
The Shuttle Driver ensures the safe transportation of guests using a 16 passenger van or commercial vehicle, while delivering service that exceeds our customer/client’s expectations. The Shuttle Driver is responsible for responding quickly to customers’ requests and providing caring interactions with all guests at their assigned location. The Shuttle Driver works closely with fellow team members, Operations Manager, and/or Shift Supervisor to ensure that quality and safety standards are met at all times as well as adhering to state and local laws.
Key Responsibilities
- Meet and greet all guests upon arrival; provide assistance with loading and unloading luggage as required
- Perform DOT daily inspections on assigned equipment, report safety issues immediately to Operations Manager or Shift Lead
- Transport passengers via a fixed route with scheduled pick-up and drop-off locations for passengers
- Maintain a clean, orderly, and safe Shuttle at all times
- Immediately report any accidents, incidents or safety concerns to Operations Manager or Shift Lead
- Provide excellent customer service to guests; respond to guest inquiries in a courteous manner, give directions to nearest highway, destination, etc.
- Be aware of potential passengers and approach guests seeking assistance
- Record number of passengers and complete daily/shift reporting as required
- Communicate professionally at all times with guests, client, and teammates
- Lift and carry customer luggage or personal items, up to 50 lbs
- All other duties as assigned
Skills, Knowledge and Expertise
- At least 18 years of age
- Commercial Driver’s License (CDL) with passenger endorsement Class 1,2 or4
- Previous bus/shuttle driving experience
- Excellent customer service and communication skills
- Ability to verbally communicate with guests
- Operate commercial vehicles requiring normal coordination, including eye-hand, hand-foot
- Ability to lift up to 50lbs/23kg
- Enter and exit vehicle frequently throughout shift as well as sitting for extending periods of time
About Reimagined Parking
The Reimagined Parking family of nationally recognized brands–Impark, Lanier, Republic Parking, AmeriPark, and ParkOne—is the world's leading tech-powered, people-driven parking solutions provider. Our workforce of 8,000 manages 3,400 high-density parking facilities across 500 North American cities, generating 34 million digital transactions annually.
Reimagined Parking is an equal opportunity employer, and we value diversity at our company. Reimagined Parking does not discriminate on the basis of race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status. Reimagined Parking complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
Reimagined Parking is an equal opportunity employer, and we value diversity at our company. Reimagined Parking does not discriminate on the basis of race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status. Reimagined Parking complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
