Sommelier - The Wickaninnish Inn

Job opening criteria
The company
We are a family-owned Relais & Châteaux property located on the stunning West Coast of Vancouver Island and have been creating world-renowned guest experiences since we opened in 1996.
While situated in one of the most beautiful places in the world, the success of the Wickaninnish Inn is based on our visionary leadership, the spirit of our people, and the unwavering passion of our teams. Together we deliver the highest service standards in an engaging and supportive work environment.
Job description
Join our Restaurant Team as the Sommelier, where you have the opportunity to learn and grow in a Relais & Chateaux property also recognized as an AAA 4-Diamond Resort and T&L World's Best Hotel.
Objectives:
Ensure efficient and personalized guest service meeting and exceeding Relais & Chateaux, AAA 4 & 5 Diamond and Forbes Standards
Lead by example and be a pro-active member of The Pointe Restaurant Team
Guiding guests through available food & beverage (wine/spirits) options, assisting with selections and pairings
Stocking, product rotation & quality control for all food & beverage outlets
Assist with the planning, organization, direction, and control of Wine & Spirit offerings within The Pointe Restaurant, On The Rocks Bar, Private Bar, Room Service, and Driftwood Cafe
Assist the Director of F&B/Sommelier with HR functions such as assisting with hiring, training and development of the Sommelier Team, including regular employee reviews.
Create and execute tastings and training seminars for the service team, and guests, as directed by the Director of Food & Beverage
Support the service team and floor manager while on shift
Assist with wine/beverage service for Room Service
Assist Sommelier Team with inventory & cellar management; Control monthly inventory and weekly ordering, assisting in creating, meeting and exceeding all restaurant wine & spirit financial goals and helping to analyze, review, and follow up on these monthly results
Maintain cleanliness & organization of storage areas, cellar and fridges
Familiarize yourself with the requests of Return Guests and Special Attention guests, to better serve them on the floor and look for opportunities to exceed their expectations.
Continued education and research on new product within the food & beverage industry
Regular team, supervisor, and food & beverage meetings
A good relationship is built upon mutual and reciprocal appreciation. We value the time and experience you bring to your work; here are some of the benefits and privileges you'll have access to alongside your experience at the Inn: Employment Benefits
By submitting an application, you are attesting that the information given is accurate. As we receive a high volume of e-mails, we are only able to respond directly to you if your resume and interests align with our currently available positions.
Profile description
Willingness to learn in a team environment while striving to exceed Relais & Chateaux, AAA 4 & 5 Diamond and Forbes Standards and be constantly challenged to grow within the restaurant team
Previous experience both as a server and sommelier in a fine dining restaurant with specific focus on wine and spirit service
A professional attitude and an appreciation for detail
Thorough knowledge of wine, spirits and other alcohols; extensive knowledge of BC wines and Old World wines a must
Self-motivation for continuous education about wines and spirits
Professional and positive attitude in every aspect of the position
Consistent punctuality and dedication
A calm, polite and composed demeanor
A desire to contribute exciting and innovative ideas towards the ongoing improvement of The Pointe Restaurant and the Wickaninnish Inn as a whole
Valid Serving It Right Certification
WSET Level 3 Sommelier Certification
A mutual understanding of your employment duration will be determined during your interview