Sr. Claims Counsel/sr. Claims Professional

The Opportunity

Are you looking for a caring, collaborative, values-driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to be the best and thrive at the most impactful global insurance provider in the world? Look no further than Zurich Canada.

If you have experience in dealing with E&O, Cyber, Crime, D&O, EPL, Fiduciary and Environmental claims and are looking for a new challenge, we would love to hear from you.

Zurich Canada is currently looking for a Senior Claims Professional / Counsel to join our Specialty Claims Teams in Toronto.

You will be joining a professional and collaborative team environment. Zurich is a supporter of employee career growth and development. As a Zurich employee, you will have opportunities for professional growth by way of online and in-person training.

Reporting to the VP, Specialty Claims, you will join our Specialty Claims Teams in Toronto. As part of the role you will be required to review, analyze and resolve complex litigated claims specific to E&O, Cyber, Crime, D&O, EPL, Fiduciary and Environmental policies of moderate to high exposure, and to ensure that claims are handled in the most efficient way while delivering exceptional claims service.

You will be joining a professional and collaborative team environment. Zurich is a supporter of employee career growth and development. As a Zurich employee, you will have opportunities for professional growth by way of online and in-person training.

This is a unique opportunity to build your knowledge and experience for the future in a supportive environment where your voice matters.

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What you will do

• Review claim documents and investigate to analyze coverage, liability and damages
• Draft appropriate coverage position correspondence addressing liability and damages and address coverage with insureds, brokers, Business Unit, Insurance Tower, mediators and judges as necessary;
• Deliver exceptional customer service by building and maintaining relationships with customers, brokers and external partners;
• Ensure claim and file management complies with Zurich Best Practices as well as the insurance regulatory frameworks
• Proactively manage litigated files through external counsel;
• Directly negotiate complex, disputed cases with multiple parties;
• Prepare and develop strategy for resolution of complex claims. Ensure that claims are timely and appropriately reserved;
• Attend and participate in multi-party mediations/arbitrations;
• Provide claims insights to assist business units and collaborate with underwriters to identify trends and claim issues;
• Protect Zurich’s reputation by keeping claims information confidential

Job Qualifications - What you bring to the table

Required:

• Juris Doctor and 6 or more years of experience in the insurance industry handling claims
• Strong verbal, written and interpersonal skills
• Strong analytical, organizational and time management skills
• Knowledge of insurance industry, regulations and products
• Proficient with Office 365 tools and apps
• Negotiation skills

Our Culture

• At Zurich, we are proud of our culture. We are passionate about Diversity, Inclusion, Equity and Belonging (DEIB). We want you to bring your whole self to work, and we want our employees to be reflective of the communities in which we live and work. Our DIEB initiatives are creating an environment where everyone feels welcome.

• We have a collaborative culture where diversity of thought is valued. We value your input and strive to give our employees the tools they need to make an impact.

• We care about our employees’ well-being and offer a comprehensive health/benefits plan with varying levels of coverage to suit your specific needs and a competitive total compensation package.

• We understand how important it is to rest, recharge and do the things you love. At Zurich, all employees receive a minimum of four weeks of vacation per year to do just that.

• We also understand that employees require time off for personal reasons. Maybe you have an appointment during a workday, a cultural or religious holiday you would like to observe, or you need time off to focus on your mental health. Zurich employees receive four personal days per year to be used at their discretion.

• We are committed to continuous improvement, and offer access to a comprehensive range of training and development opportunities.

• We care about our communities. Our communities are where our customers, people, and shareholders live and work. While we can be proud of the contribution to society Zurich makes through our core business of insurance, we must also give back to our communities through our talent, time and resources.

• We have won numerous awards for our workplace culture. We are proud to be one of Greater Toronto’s Top Employers and to have received Insurance Business Canada’s 5-Star Diversity, Equity and Inclusion Award.

Make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work for us.

About Us

Zurich Canada is part of the Zurich Insurance Group, a multi-line insurer with approximately 55,000 employees worldwide serving customers in global and local markets. Zurich Canada has been a leading insurance provider serving mid-sized and large companies, including multinational corporations, in the Canadian commercial market for 100 years. With over 500 employees in offices across the country, Zurich offers the global strength of a top insurance provider combined with in-depth knowledge of industries and local markets. Zurich Canada aspires to be risk management professionals’ first choice as their premier partner to help meet the risk challenges of today and tomorrow. Read more at www.zurichcanada.com.