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Job Description
What is the Opportunity?
Excited about Cloud technologies? Looking to make a difference helping one of the largest enterprises in Canada migrate to the Cloud? We need you!
In this role you'll be working with cutting-edge Cloud platforms and services to enable our users to evolve their business at scale. Additionally, you'll interact with a team of passionate Cloud Solutions Engineers who thrive on solving challenging technical problems.
What will you do?
Be a technical advisor and provide guidance to resolve challenges for our internal customers.
Be a part of the enablement process for users porting to Cloud.
Enable users to migrate applications to and between our Clouds (Azure, AWS, OpenShift)
Participate in North American Cloud Incident handling, inclusive of an Incident handling PagerDuty rotation.
Use customer support data to influence Product Management and Engineering stakeholders on improving our Cloud product features and capabilities.
Create educational material to provide best practices, user guides, and sample instructions.
Build cutting-edge tooling to facilitate with user requests.
What do you need to succeed?
Must-have
Experience managing applications running on Kubernetes based environments.
Experience with at least one Public Cloud Provider (Azure, AWS)
Coding experience in any languages - Python, Java, JavaScript, etc.
Excellent verbal and written communication skills to provide a first-class user experience from the start.
Nice to have
Experience working with message brokers such as Kafka.
Experience working with caching mechanisms such as Redis.
RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager.
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact.
Work in a dynamic, collaborative, progressive, and high-performing team
Opportunities to do challenging work.
Opportunities to take on progressively greater accountabilities.
#LI-Hybrid
#LI-POST
#TECHPJ
#RC23
Job Skills
Cloud Computing, Cloud Computing Architecture, Cloud Migrations, Cloud Platform, Infrastructure As Code (IaC), Organizational Change Management, Performance Measurement, Process Management, Requirements Analysis, Systems SoftwareAdditional Job Details
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Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
