Staff Housing Team Member

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.
We are currently accepting applications for a full-time year-round Staff Housing Team Member for the Revelstoke Mountain Resort Staff Housing Department.
Benefits

• $22.00 per hour: $20.00 per hour base starting wage plus a $2.00/hr Supplemental Summer Bonus for hours worked between May 31, 2024 – September 30, 2024.
• Summer Staff Pass to Revelstoke Mountain Resort
• Fit to Work Program incentives.
• Reciprocal deals on summer lift tickets at other local mountains.
• Northland Perks Program and third-party partnership discounts for all employees.
• Group Life Insurance, Extended Health, Dental, Vision Care upon 3 months of employment, maintaining a minimum of 26+ hours per week.
• Matching RRSP program (after 1 year of full-time service)
• Employee Assistance Program (EAP)
• Refer a friend or family and earn money!

The Revelstoke Mountain Resort Staff Housing Team is recruiting a new Team Member. This is an engaging role that is responsible for booking, supporting, and communicating with residents pre, during, and post stay. Reporting directly to the Staff Housing Coordinator, the successful candidate will work with the coordinator, maintenance, and custodial team to support the housing operation with the goal of helping our Team Members feel at home, and safe, during their time in Staff Housing.
This role is exciting, different every day, fast paced, and requires excellent communication skills, organization, and critical thinking.
Job Duties

• Check Team Members in and out of Staff Housing.
• Create, maintain, and manage reservations, group blocks and billing in our PMS system.
• Communicate with residents pre, during & post stay. Some examples can include reservation enquiries, distributing notices, responding maintenance requests or resident concerns, general enquiries etc.
• Perform routine condition inspections on all accommodations.
• Be familiar with all Staff Housing accommodations and locations.
• Work hand in hand with all resort operating departments.
• Participate in the emergency on-call schedule.
• Reporting, filing, and organizing housing documents.
• Taking and reconciling payments, including direct billing, credit/debit, and cash handling.
• Participate in changeovers, which may include some cleaning.
• Be willing to jump in and support your Staff Housing coworkers as and when required, particularly during onboarding and offboarding seasons.
• Perform all other duties as assigned or needed.

Requirements

• High school diploma/GED.
• Excellent written and verbal communication skills.
• A self-motivated and proactive approach to work.
• Knowledge of Microsoft Office Suite is preferred.
• Experience with Oracle Opera, or other PMS (Property Management System) advantageous.
• Valid BC Driving License and clean drivers abstract.
• Owning a vehicle is preferred but not essential.
• To be a team player with the willingness to jump in and support the overall Staff Housing operation as required.
• Experience in property management or hotel front desk operations is preferred but not essential.

Work Conditions

• Interact with residents, leadership, colleagues, and the public.
• Driving, from time to time.
• Manual dexterity required to use various cleaning apparatus and supplies.
• Must be able to lift, push, pull, and move a minimum of 25 pounds.
• Regular physical activity including walking, standing, sitting, lifting and crouching.
• Various indoor and outdoor weather conditions.
• Ability to sit and/or stand for long periods of time.

About Revelstoke Mountain Resort
The Staff Housing department at Revelstoke Mountain Resort (RMR) are a division of Canada’s largest privately held hospitality company, Northland Properties Corporation (NPC), and since its inception in 2007, we have gained a reputation for endless outdoor adventure, big mountain riding and an authentic Canadian resort town. If you love to connect with people and have a passion for providing an exceptional hospitality experience, then we invite you to join our Staff Housing Team Family!
SUMMATION:
Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required.
You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker.
**Applications will not be accepted via email or in person.
**We thank all applicants for their interest in Career opportunities with The Sutton Place Hotel, however, only those applicants we wish to interview will receive a reply to their application.**
**ABSOLUTELY NO PHONE CALLS PLEASE**
At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/.