Store Manager

Manager must have a thorough knowledge of all tools and equipment and must effectively manage the tool and equipment inventory by maintaining the tools and equipment and repairing them as necessary. This position also involves forecasting and ordering parts for repair, using a computer to process transactions, maintenance duties (e.g., keeping work area clean and organized), and acting as a Sales Associate on the floor.

Position Responsibilities:

• Performing preventive maintenance on tools, equipment, mowers, snow blowers, etc.
• Forecasting and maintain an adequate inventory of parts for repair
• Using information from manuals, vendors, etc. to help diagnose problems and restore equipment
• Cleaning, inspecting, and preparing tools and equipment for rental to customers
• Ensuring tools and equipment are repaired and available for rental in a timely manner while keeping costs to a minimum
• Processing tool rental transactions (logging repairs and work orders, generating contracts, taking deposits, turning contracts into invoices upon equipment return etc.)
• Ensuring all equipment is logged
• Ensuring invoicing is correct before anything leaves the store
• Helping customers by providing information and answering questions
• Ensuring rental equipment is properly displayed, signed, and maintained
• Troubleshooting and maintenance of all equipment
• Demonstrating working knowledge and/or hands-on experience with all products in department
• Must operate cash register and follow all related procedures
• Maintaining a high level of knowledge of all tools and equipment including how to maintain, repair, order parts, proper usage, etc.
• Analyzing information to recognize potential problems, identifying causes of equipment problems (loose parts, misuse by customers, etc.) and proposing solutions
• Providing outstanding customer service
• Safety expectations for this role are outlined in the employee safety manual

Experience/Knowledge Required:

• Ability to work scheduled hours, 7am-5pm Mon-Fri & 7am-1pm Sat if required
• Excellent communication skills and customer service skills
• Knowledge of all policies, procedures and duties related to customer service
• Excellent decision making ability and problem solving skills
• Knowledge of tools and equipment including how to maintain, repair, order parts, proper usage, etc.
• Strong management style with the ability to manage staff

Job Type: Full-time

Salary: $50,000.00-$65,000.00 per year

Benefits:

• Dental care
• Extended health care
• Life insurance
• On-site parking

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday
• Weekends as needed

Education:

• Secondary School (preferred)

Experience:

• Microsoft Office: 5 years (preferred)
• Retail management: 5 years (preferred)

Language:

• English (required)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person

Application deadline: 2024-03-31