Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
- or equivalent experience
Experience
1 year to less than 2 years
Work setting
- Retail business
- Tourism
- Retail service establishment
- Restaurant
- Coffee shop
- Fast food
Responsibilities
Tasks
- Manage staff and assign duties
- Implement price and credits policies
- Develop and implement marketing strategies
- Determine staffing requirements
- Resolve problems that arise, such as customer complaints and supply shortages
- Plan, organize, direct, control and evaluate daily operations
- Recruit, hire and supervise staff and/or volunteers
- Supervise office and volunteer staff
- Conduct performance reviews
Supervision
- 1 to 2 people
- 3-4 people
- 5-10 people
Experience and specialization
Computer and technology knowledge
- Point of sale system
- Accounting software
- Inventory control software
- Computerized bookkeeping system
- Spreadsheet
- MS Outlook
Instrument experience
- Electronic
Service experience
- Security
Additional information
Security and safety
- Basic security clearance
- Criminal record check
Transportation/travel information
- Own transportation
- Own vehicle
- Willing to travel
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Combination of sitting, standing, walking
- Standing for extended periods
Personal suitability
- Adaptability
- Analytical
- Collaborative
- Creativity
- Efficiency
- Energetic
- Goal-oriented
- Hardworking
- Integrity
- Outgoing
- Positive attitude
- Proactive
- Quick learner
- Time management
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Interpersonal awareness
- Judgement
- Organized
- Team player
- Ability to multitask