Student Case Officer

The Department of Education, Culture and Employment (ECE) provides the residents of the Northwest Territories with access to quality programs, services and support to assist them in making informed and productive choices for themselves and their families with regard to education, training, careers, employment and labour, child development, languages, culture and heritage.

Reporting to the SFA Manager, this position is located in Yellowknife and is responsible for the delivery of SFA, which ranges in scope from student grants, loans and scholarships. SFA provides funding to eligible residents to assist with their educational financial needs.

SFA consists of an annual budget of approximately $14 million and serves an average of 2,200 applicants per year from across the NWT.

The SCO must work with a high degree of autonomy and independence to adjudicate eligibility and establish entitlement using problem-solving techniques, judgment, precedence, legislation, policy, guidelines and procedures.

The SCO works with ECE staff, other GNWT departments and outside agencies, such as Aboriginal Skills and Employment Training Strategy (ASETS), Postsecondary Institutions and Aboriginal Governments, using a case management approach to integrate services, ensure program delivery and make the best use of resources available.

Typically, the above qualifications would be attained by:
A Diploma in social sciences, public administration, business administration and a minimum of 2 years' experience In a related field

Inquiries Only:

Department of Finance
Government of the Northwest Territories
YELLOWKNIFE CENTRE 5TH FLOOR
BOX 1320 YELLOWKNIFE NT X1A 2L9
Tel (867) 767-9154 Extension 14106
Fax (867) 873-0445
jobsyk@gov.nt.ca

Note: If you do not receive electronic notification confirming receipt of your application, please follow up via telephone.