Position Information
Position Number
P00644
Position Title
Student Employee - IT Service Monitor
Supervisor Department
IT Services
Supervisor
Wendy Argatoff, Wanda Bruvold, Ryan Ebner, Elisabeth Lige
Location
Kelowna, Vernon, Penticton, Salmon Arm
Other Flexible Work Options
Your Opportunity
In accordance with Letter of Understanding #1 – Under the direct supervision of the IT Services Assistant, the IT Services Monitor will perform the following duties.
Functions and Duties
1. Lock and unlock computer labs as scheduled.
2. Ensure proper care of computers and equipment for example assist with paper jams and reporting any problems or malfunctions with equipment to helpdesk.
3. Remain in the computer labs and monitor while in use and ensure users are OC students and /or employees.
4. Assist students to navigate on-line services provided by Okanagan College including the “ASK US” system to seek answers to IT related questions.
5. Wipe clean: keyboards, monitors and mice.
6. Replace toner and paper as provided. Replace batteries for projector remotes, transparency rolls. Record used inventory of supplies in the Lab Support system.
2. Ensure proper care of computers and equipment for example assist with paper jams and reporting any problems or malfunctions with equipment to helpdesk.
3. Remain in the computer labs and monitor while in use and ensure users are OC students and /or employees.
4. Assist students to navigate on-line services provided by Okanagan College including the “ASK US” system to seek answers to IT related questions.
5. Wipe clean: keyboards, monitors and mice.
6. Replace toner and paper as provided. Replace batteries for projector remotes, transparency rolls. Record used inventory of supplies in the Lab Support system.
Position Specific Functions
Education and Experience
Enrolled in a post-secondary program at Okanagan College
Prior work experience is an asset.
Skills and Abilities
- Proficiency in Microsoft Office (word, excel), internet.
- Must be able to work effectively both independently and as part of a team with an aptitude for working in a collegial and collaborative environment
- Organized
- Outgoing
- Approachable
- Respectful
- Cheerful attitude
Position Specific Education and Experience
Desired Start Date
05/13/2024
Position End Date
08/23/2024
Schedule
Hourly Rate
Appointment Type
Support Non-Regular Student